Ironically, CK says that my chance of approval is poor, but I've already had the card for a year and my debt was actually higher. At any rate, this card is great. I always get perks, especially when I stay at a Hilton hotel.

I got 10k credit line approved & gained the bonus points within the first 2months only to find out I can’t use there points for AMEX anything. My Gold Card gives lots of points & I got 2 round trip flights to New York with them. I have 100k points with Hilton that are useless.

I am writing to express my utmost anger and disgust at the business tactics you have used in the matter/recent experience of upgrading my prior Hilton Honors card to the Surpass card. I received the snippet below and made a sound decision at the time to upgrade and incur an annual fee to utilize the benefits you advertised and to secure the promotion you offered me. I held up my end of the business deal and spent $ and fulfilled the requirements of the $3,000 in purchases within the time frame allotted. I could have benefitted by spending the money and utilizing points with a different card I possess. I trusted your business. Fast forward to six months later and I have been sent around to ringer to call back and await approval and have now been denied the 100,000 points due to the fact that there is no record of a promotion being applied when I clearly upgraded and received a new card. This is unacceptable customer service and fraud. I have cancelled my card because of the principle here. Misleading customers and encouraging them to enroll in your card plan and then denying them the agreed bonus is shameful. The level of customer service I just received is non-existent. This experience has been unfair and that is not okay

I had a excellent chance of approval but still not denied

50k bonus points = like $350. so earning the welcome bonus for one night at decent hilton… doesn’t seem worth it when i could have been using other travel rewards cards to earn points/miles. maybe i am misunderstanding how to redeem rewards but wow - they don’t make it easy. like with other travel cards you can add your FF# etc and use the app redeem. i wish i woildbt have wasted the -6 points to get approved for this card and the thousands i coils have spent racking up points on better cards while i was trying to get that welcome bonus. btw it takes 8 weeks to redeem and they give u no info on it.

Spent $2000,00 ,didn't receive the 100.000, points , both credit scors way over 750 . Bait and switch on me . I am a Hilton Honor member, silver .

CK Scores 703/747 approved for 25k limit at 20% apr which is high prob due to the feds rate these days unfortunately. Going for the bonus points with this card no hard pull to determine if approved. once approved and if you accept it. they do the hard pull across all three bureaus, account setup with Amex after that. can also add authorized user during account setup

Application took little time at all. Points got deposited into account shortly after hitting the 3k within the first 3 months. If you stay with Hilton frequently the points grow fast. Has a lot of perks and discounts inside the American app.

CK ranked this with EXCELLENT approval. I applied and then received a low limit and when I looked into why had untrue information associated with their search and — let’s say it’s been a crazy hassle. No other creditor has the ‘supposed’ info and I have another Amex —- and it’s great. AVOID THE SCAM

They gave me $9K instantly but they don't make it clear that you can only use all those points at Hilton related properties. No statement credits, no cash back. I save a fortune with my Amex Blue Cash Preferred as I get 6% cash back/statement credit on all my groceries.