RateGenius Reviews

4.9 out of 5 stars
441 Reviews

From Borrowers in the last year

ADDITIONAL RATINGS YOU MIGHT FIND HELPFUL

Application Process

4.5 out of 5 stars

Customer Service

4.5 out of 5 stars

5 5

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Most Helpful Positive Review

Apr 12, 2017
Great find!
firebird2k Borrower

rateGenius found one lender at first whihch, unfortunatley, didn't go through. However, they didn't stop there! They found a second which did go through and the new loan I got approved for cut my interest in half from what I was paying for my car!  rateGenius did a great job and showed they care about their customers. 

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Most Helpful Negative Review

May 11, 2017
Not bad but there's better out there.
scoda1 Borrower

If you purchase GAP insurance through them make sure it actual GAP insuance read every single document and make sure you understand do not sign anything that says no GAP refund after 60 days. I refinanced my vehicle after 2 months of using rate genius. I ask for a pro rated refund on the GAP insurance I purchased through them which at the time they said it was through the lender they lied it wasnt it was through them and a third party. They refuse to refund anything claiming I sign a document that stated after 60 days I get nothing back. Be very carefull its like they say if something sounds to good to be true then it isnt good. I would use someone else this is my opion based on my experience with them.

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These reviews were written by current and former borrowers in the last year.

Nov 21, 2017
Great service& quick answers
merrikytten Borrower

It was simple& quick. I've now got a much lower interest rate.

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Nov 21, 2017
VERY LOW RATES.
CarloJr Borrower

That look for the lowest rate possible for you. If you fill documents correctly everything can be done in 2 days. Now I have the lowest rate out of all my friends and family. 

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Nov 20, 2017
hydro94530 Borrower

What a great experience! Erik from Austin was super helpful and I’m very pleased!

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Nov 20, 2017
hydro94530 Borrower

This was a great experience and I’m super happy with the results. 

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Nov 16, 2017
you should try it!
h2b3 Borrower

Great rates, super fast and the best costumer service!

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Nov 14, 2017
Quick and easy process...

Quick and easy and Great Costumer Servise Rep... I recommend them to anyone looking to refinance...

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Nov 14, 2017
A+
Isg2017 Borrower

Oma David was my loan officer. He did a fantastic job and it was all completed in a few days.

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Nov 09, 2017
Quick and easy

My rep was always quick to get back to me if I contacted him. He answered questions quickly and clealy while taking care of all my needs. 

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Nov 07, 2017
Vehicle refinanced
Anonymous Borrower

Quick and easy the way things should go!

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