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The process was not that easy for us. It took almost 2 weeks to finalize the paperwork. Every time we thought we were finished we either filled out something wrong, didn’t sign in the correct part, or skipped over something. Some of the directions were confusing. Though we are very satisfied with our refinance, it was not easy at all. A lot of emails and phone calls too. But, overall, we are happy with the refinance!
So the new bank that rate genius recommend is so antiquated they can't take your payment online. Only via a wire transfer or over the phone, both of which cost me extra money every time I make a payment. I would not have chosed this bank had this been disclosed to me upfront. I should have known better than to use an online service like this for my financial needs.
These reviews were written by current and former borrowers in the last year.
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Inconveiant refinance of my truck. Should have stayed with the original loan. The only thing accomplished was a lower interest rate, but a lot harder too make payments.
Refinance auto
Simple easy process that saves you money.
Refinance auto
Saved money and was easy to accomplish.
Helped save me over $100 a month.
It was quick and easy to set up. Also saved money every month as well as a low interest rate
Pretty painless and worked out well
The process was easy, follow-ups were good, and this worked out for me awesome!
Excellent!
Absolutley awesome! Excellent!! Very satified!! Lower interest rate!! Fast and courteous staff!! A-1 experience all the way!! Thank you so much!!
auto refinance
Easy and quick. The company is very responsive, which makes the process a lot less stressful.
Excellent got my rate cut !
The proccess was smooth my rate was cut down perfect i saved almost 200 dollars on my refinance couldnt be happier !
Excellent customer service
This is the best service for finding the lowest interest rate. The customer service was thorough and efficient.
Easy process
Great company very easy to work with