PNC Bank Auto Loans Reviews

1.0 out of 5 stars
1 Review

From Borrowers in the last year

ADDITIONAL RATINGS YOU MIGHT FIND HELPFUL

Application Process

3 out of 5 stars

Customer Service

1.5 out of 5 stars

1 5

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These reviews were written by current and former borrowers in the last year.

May 23, 2017
They never do what they say.
Anonymous Borrower

After receiving a PNC Check Ready loan to buy an out of state car in 2013, PNC charged insurance on the car that I did not receive yet and raised the payment amount with no notice. I didn't argue, just rolled with the punches. The coupon book that they sent only lasted for one year on a six year loan, and of course when I called for another one, they said they sent it and it must have gotten lost in the mail. Then they said they sent two more that never came. But I still paid the note on time and without question. On March 1, 2017, I paid off the balance of the car. They sent me a letter dated March1 to confirm that the loan was paid in full, but they sent no title. No correspondence on where the title was, or how to get it. I went to the branch, and they told me to wait 30 days to see if i receive it. I still have not received a title, and everyone from inside the branch to corporate has given me the runaround with no solution. Do not use them unless u want to end up with a title less car that cannot be sold or registered after you have paid the amount in full.

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