PNC Bank Auto Loans Reviews

PNC Bank Auto Loans Reviews
1.0 out of 5 stars
1 Review

From Borrowers in the last year

ADDITIONAL RATINGS YOU MIGHT FIND HELPFUL

Application Process

2.5 out of 5 stars

Customer Service

1 out of 5 stars

1 5

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These reviews were written by current and former borrowers in the last year.

Apr 01, 2020
Riddled with errors

I have been a loyal PNC Bank customer since I opened my account at age 16. But PNC made a simple clerical error that was devastating to my family – and they refuse to correct it.

Long story short, we welcomed our new baby a few years ago. We used a PNC loan to buy a safer car. The automatic payments worked like clockwork for years. But PNC mistakenly stopped them. Then, they mistakenly sent notices to the wrong address. Before I knew anything was wrong, they reported us to a credit agencies. Now, years of planning and building our credit to apply for a mortgage are ruined.   

It would all be so simple to fix. The PNC employees I spoke to agreed the bank had made a mistake. All it would take is a simple letter. But they refused.

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