Nissan Motor Acceptance Corporation Reviews

Nissan Motor Acceptance Corporation Reviews
1.0 out of 5 stars
4 Reviews

From Borrowers in the last year

ADDITIONAL RATINGS YOU MIGHT FIND HELPFUL

Application Process

2.5 out of 5 stars

Customer Service

1.5 out of 5 stars

1 5

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These reviews were written by current and former borrowers in the last year.

Dec 26, 2020
One of the worst decisions of my life!
Artei Borrower

I leased a Nissan 3 years ago. Since I decided to return my car, they've made the return process a nightmare. Customer service is rude and unreasonable! Stay away from this company - you will regret ding any business with them.  

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Jul 18, 2020
Deferment

My deferment was reported to my credit as 90 days past due and they keep telling me they are fixing it and it will but updated but it has been 2 months and nothing. Interest is at 2% or 3% which I thought I was getting a good deal, but the car is upside down now anyway and I hate their customer service 

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Jun 16, 2020
RUN don't walk Need to be investigated
maggie1998 Borrower

I was thrilled and frankly suprised that I secured a 0% loan with Nissan Finance. I loved my car and was so happy. Unfortunately, what seemed too good to be true, ended up being too good to be true. Horrible experience with Nissan Finance, After years of paying for my car that I loved and losing it because of Nissan's misappropriation of my payments, losing my account information, and having no access to an attorney prior to having to leave the country for a period of time, I have NOTHING for my money. Nissan FINANCE apparently has NO CUSTOMER LAISON and the customer service reps knew nothing about my account and even forced me to pay money I didn't owe to even speak to them about it!! This is what I was told when I attempted to try to find out what in the hell these people did with my money. My account seemed to have just disappeared when I called for help. I tried everything and to no avail. Nothing like paying for your vehicle every month, having it almost paid off to have a tow truck driver show up at your door to repo your vehicle. I stopped it but then they took it when I had to leave the states on scheduled trip. No notice, no explanations and they couldn't even identify my account number when I called. Over 10k down the drain. Nissan Finance needs to be investigated. 

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Jun 02, 2020
Do not trust
davidbazi Borrower

Do not trust Nissan financial. They use bill matrix. Bill matrix doesn't report payment on time. Nissan doesn't check into the problem . Bill matrix had $1,200 worth of payments. Three months worth and didn't provide this information to Nissan. Nissan came and took the car, and I had no car to get to work so I lost my job. A woman from Nissan apolog for the problem, but I still don't have the car and they want me to pay the balance from what they sold the car for. I owe $9,000. for a car they took on their own error. Don't trust Nissan!!!

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