Mercedes Benz Financial Services has ZERO clue on how bankruptcy claim is processed. If someone who declared bankruptcy had the same name as you there is a 50% chance of the bankruptcy claim will be applied to you name. Apparently there is no process and there is no notification of cessation of payments (for months). I called multiple times and no one can tell me what the process is and how my credit score dropped 110 points. You lost a good customer.

They try to milk their clients for every penny. Only financing company if worked with that is this unprofessional

This is a think you never want to do this are over charger you lie about fees and if you do pay off they take very long time to process and send you the title my from set 9 22 did the pay off today is decenber 14 2022 and they still not send me the title not even know where is the title.

I purchase a car from Mercedes Finance on 08/05/22 in full 30,124.00 they never sent me the title and they are saying I never paid for the car !!! Please someone help me...I just called Dmv California they said Mercedes never notify them I paid the car in full, so I called Mercedes multiple times and every time supervisor never is there, I request I call back and they never call me!!!! , I told them I need my title to transfer the car on my name it si my right now I paid to purchase it in full and they keep transferring me to another person and never go anywhere

The best

I had a lease using MB finance. Now, two and half years later, and "auto loan write off" appears on my credit in the amount of $2,000. When i brought the lease vehicle back in to Mercedes, to my understanding everything was complete and i was free to walk away. NOW im fighting to get this removed from my credit because of their mistake.

I always considered myself as a Mercedes Benz family member, after years of buying Mercedes and always paying my car on time, my most recent payment was late due to unforeseen circumstances. MBFS will not remove the late payment , as a customer I am expected to pay my account on time, as a family member mistakes happen. Mercedes acting in this way only causes me to rethink my relationship with them as a creditor and I can guarantee with a sour taste in my mouth from the credit department I will most likely never drive a Mercedes again. It amazes me that as hard as they try to put vehicles on the road, they are so easy to kiss loyal family members goodbye. I am counting the days till the end of the contract and will now take my business to a competitors.

Incase your not sure if something is in affect you must double check because it has never failed me after four years through autopay .

In case you you are not sure , follow up and not assume that something is done like I did and your payments will be on time every time OK . So stop whinning because it is your own fault for not double checking .BTW Audi's are cheap versions of a Volswagen .

Well all I have to say to you people who thought you had autopay all set up should've called the next day to verify that it was done becaus that is what I did and in four years it has never missed a payment .So incase your unsure always check instead of assuming like the idiots you are . Also stop whinning because it is your own fault and not theirs and now your bitter and so i say boo-hoo to you fools .