Ford Credit

Reviews: Ford Credit

Reviews: Ford Credit

Ford Credit

Overall lender rating

3.0
out of 5
59 reviews
from Intuit Credit Karma members

Most helpful positive review

Feb 06, 2017
Let me rebuild my credit
Intuit Credit Karma member

I put money down with a credit score of 620 back in Dec 2014 on 2015 Escape thinking I wouldn't get approved for a lease. Not only did I get approved but gave me a great rate. I was told to never miss a payment and I will be able to come back to lease again. I decided to turn my lease in early for a 2017 just last week thinking let's see if the dealer was correct about getting approved easily again. Sure enough I got approved and was told I was a Tier 1 customer so I got an upgrade. I'll stick to the same plan of paying a half car payment every 2 weeks so I will always be ahead of the loan. The finance manager said when he talked to Ford they loved how I did the payments and asked if I would be doing the same? I told them yep, and I will back again in 3 years!

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Most helpful negative review

Dec 16, 2021
Terrible!!!
Intuit Credit Karma member

Ford credit is a joke! I was turned into collections due to them switching me over to paperless statement without my knowledge and fell behind. Wrote a letter to them and was basically told they would not help me out. NEVER EVER AGAIN!! Think twice and do your research!!!

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Member ratings

APPLICATION_PROCESS
CUSTOMER_SERVICE

All member reviews (59)

25
4
1
4
25
Mar 26, 2023
Low Lines For Excellent Credit
Intuit Credit Karma member

I've had the card for 8 months. My FICO is 700+, DTI is currently 9%, yet the line is only a grand. By FAR the lowest of any credit card I have. MY gas card has a higher line. I've spent 16k and paid off the balance multiple times a month due to use. My sole reason for getting the card was points towards service, parts, etc. after we bought our new Bronco last year. FNBO has yet to increase the line as requested. After reading these comments I understand why. Not to mention they pulled an unauthorized hard credit inquiry after I told them not to. Their reply, "people make mistakes". So yes, I'm contesting it so Equifax will remove the 3 point hit. The biggest and BEST perk with this card in Ford Pass Points. I've had my Bronco for a year and haven't paid a dime on service or parts.

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Mar 01, 2023
The worst experience I ever had,no way to contact
Intuit Credit Karma member

The worst experience I ever had,no way to contact them,I purchased a car with financing 4years ago,I returned the car after 2months because i couldn’t continue to pay,today 4 years after the report to the credit as repossession The account is closed with 0balance for almost 4 years

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Jan 18, 2023
Sleazy, stereotypical car salesmen. Barf.
Intuit Credit Karma member

This has been a pain from beginning to end. I was so happy my lease was up. I wanted to buy the lease but do not want to buy it via Ford. They won’t release any paperwork to me unless I come in. I’ve bought leases from Subaru and Honda, pieces of cake. Ford just wants to play games to get you to come back in. Sleazy stereotypical car salesmen. Never buying another Ford. Guess it’s time to be a Chevy guy.

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Dec 01, 2022
Unimaginably Terrible
Intuit Credit Karma member

Terrible customer service. Terrible attitudes. No ability to assist anyone with actual relevant account issues or employees with intelligence above a flatworm. I will not be using FMC ever again and will tell all my Texas friends and colleagues the same. Sadly - it was great for years prior.

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Aug 07, 2022
Stay away
Intuit Credit Karma member

Stay far away

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Apr 20, 2022
Great experience
Intuit Credit Karma member

I’ve leased 3 cars from Ford and have always had a good experience. That said I do a lot of research, I take in the deal that is published through Ford and I never have a problem.

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Jan 15, 2022
Ford products poor
Intuit Credit Karma member

No communication efforts on their end just a bunch of lies telling you how they are going to get your dealership to fix your car so you'll keep making payments, they do not stand behind their products anymore as I have just learned, sold the mustang within 2 months as it was a $70,000 lemon that Ford not the dealership was interested in fixing.

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Dec 16, 2021
Terrible!!!
Intuit Credit Karma member

Ford credit is a joke! I was turned into collections due to them switching me over to paperless statement without my knowledge and fell behind. Wrote a letter to them and was basically told they would not help me out. NEVER EVER AGAIN!! Think twice and do your research!!!

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Oct 24, 2021
I have a loan but it’s not backed up by credit rep
Intuit Credit Karma member

I don’t have any reports on my ford t350 from Ford

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Feb 11, 2019
Very bad online experience
Intuit Credit Karma member

I thought I had auto-pay set up but it was a one time and caused a late fee the following month. They even reported right away to the credit bureaus that caused an extreme drop in my credit score. Bad move. I should not have bought an american car.

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1-10 of 59

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