Not sure of next step. Says if I use one of there dealerships paperwork can be completed at the dealership. Want to apply to one more lender, any suggestions?
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I have never had a problem with this bank until they took out three payments instead of one!! Not my fault! Not only could they not reverse the payment but they could not put the payment back into my account electronically, even though that's how it came out. I then had to fax them proof that the money came out of my account, and then they issued a paper check. The whole process took about 2 weeks! Meanwhile they refused to help with the overdraft fees. I will never use this bank again even if it means I have to pay more. I am currently looking for a new bank to refinance with. Anything has to be better!