Auto Loan Reviews Advertiser Disclosure

OpenRoad Lending

3.6 out of 5 stars
37 Reviews

From Borrowers in the last year

ADDITIONAL RATINGS YOU MIGHT FIND HELPFUL

Application Process

3 out of 5 stars

Customer Service

3 out of 5 stars

3.5 5

Compare Auto Loan Rates

View your top Auto Loan recommendations and compare rates on Credit Karma.

FIND RECOMMENDATIONS
Collapse

Most Helpful Positive Review

Nov 01, 2016
Easy to apply and fast approval
thomasbeck Borrower

It was a pretty easy process to get approved and save some money. In most cases, you even get a deferral on your payment. There were alot of documents to sign, but its the same as buying a car. You sign the paperwork and send it in, easy as that. I would recommend checking them out.

more ...

Was this review helpful?

 

Most Helpful Negative Review

Apr 29, 2016
DO NOT USE THIS LENDER!!!!
Sunshine4283 Borrower

I'm only reviewing this place because i couldn't believe how unprofessional they were. So i applied for an auto refinance from this lender at the advice of credit karma. I figured if they are advertising for them, it can't be bad. So, i applied on Friday afternoon, and had an email Monday morning about logging on to finish my paperwork. They even called me multiple times throughout the week, trying to get this all finished.  First thing i didn't like about it was a "required" document that was needed was a "power of attorney" For what? Second they said they could lower my loan by $24.00 a month. That didn't even equal out to one payment a year, in my case. So i emailed them back and told them i wasn't really interested that refinancing for a longer term at this point to only save 24 a month wasn't worth it to me, and asked them why they would need a power of attorney signed and began to question some of what they were doing. This when it gets really sketchy. So all of the sudden i get an email from courtney castillo (the useless robot i've been dealing with) and it's a set up automated email saying that now my application has been denied to go to the website and log in to find out why. I'm assuming when i told them that their refinance sucked and started asking why i would need to sign my rights to a power of attorney they caught onto the fact that i maybe knew more than i should. So i emailed her back and asked why or was it normal to approve people, harass them via email and phone, and then when they don't think your offer is anything great, then all of the sudden they aren't approved? As i had said i wasn't going to use their services to begin with. I just thought it was kind of sketchy that i was approved then all of the sudden i wasn't approved. I feel like there is no reason why somoene couldn't explain that for me. My feelings aren't hurt. I can financially afford the payment i have, i just was trying to see if i could lower my payment a bit to save up for a vacation we would like to take. So please understand this place is SUPER SKETCHY. I'm really almost sorry i gave them any of my personal information at all. I feel like someone who doesn't have something to hide could answer this simple question, or they got mad that i said i wasn't going to refinance through them, or they were mad i was inquiring about something sketchy they were about to do. I will review this same way about this company every and anywhere i can, including BBB. What a load of crap this place is. Don't waste your time.

more ...

Was this review helpful?

 

These reviews were written by current and former borrowers in the last year.

Nov 17, 2016
Highly Recommended
Donnawash32 Borrower

Fast, easy, lower interest & payment, excellent customer service from Adonte Simmons, 45 days til 1st payment & I received a $200 check in the mail yesterday!

more ...
Nov 01, 2016
Easy to apply and fast approval
thomasbeck Borrower

It was a pretty easy process to get approved and save some money. In most cases, you even get a deferral on your payment. There were alot of documents to sign, but its the same as buying a car. You sign the paperwork and send it in, easy as that. I would recommend checking them out.

more ...
Oct 31, 2016
Thanks for the warning! I WILL NOT use t
Anonymous Borrower

No thank you!!

more ...
Oct 04, 2016
Anonymous Borrower

If you get approved and take on a loan or refinance a loan. Other banks look at you like your a joke with roach credit. Even if you are struggling to rebuild your credit, you will struggle that much more. Don't do it! Go through a reputable bank ,not this cut throat mafia style bank.

more ...
Aug 23, 2016
Anonymous Borrower

Avoid at all cost

more ...
Aug 21, 2016
Izzyarango Borrower

I don't understand why credit Karma has these people as a recommended company.  Big time bait and switch.  Credit check killed my sisters credit and interest rate was not competitive

more ...
Aug 20, 2016

Glad I read the reviews before applying. Would have sucked to try to get refinanced and went through a bunch of shenanigans!!! I'll go to my credit union instead!!!

Thank You!!!

more ...
Aug 13, 2016
It lowered my interest rate and payment
CFKinPA Borrower

This company does not actually make the loan. They act as your agent and work with over 20 different finance companies. My original auto loan was at 9.71% with monthly payments of $368.99. After refinancing my interest rate was lowered to 6.49% and my payments are now $315.92. 

more ...

Was this review helpful?

 
1 Reply
Aug 26, 2016

What was your current fico at the time and did your car have over 100k miles?

 
Jun 27, 2016
Easy, helpful, saved me money!
Anonymous Borrower

Ask for what you need and then follow the simple instructions. Easy!! 

more ...
Add a Review

Add Your Review

I Own It I Had It I Applied

Please state your experience.

How would you rate this loan overall?

Please select a rating

What should others know about this loan?

Optional

How was application process?

How was customer service?

Join the Credit Karma Community

It’s free, and you’ll get tools and info that can help you improve your financial health:

  • Credit scores and reports
  • Credit monitoring
  • Personalized recommendations