EASY APPLICATION. They approved my TRUCK refinance IN 2 DAYS, just 1 year after a Chapter 7 bankruptcy and with $10,000+ negative equity! Fast application and quick approval, but I had all my income info. and bank statements ready to go, and already had 12 months of perfect payments from Chrysler Finance.... and yes, the loan was done by email, fax and snail-mail, but 1ST INVESTORS FINANCE lowered my interest rate from 16.68% to 12.328%. Customer service has always been great, and I've probably called them 15 times with questions. I also call them to make over-the-phone payments. I am quite satisfied with this company. Only regret is that they do NOT refinance a loan made with them. They "rescue" people who have had previous problems and can now show they're better able to make their payments. ALSO, if you set up the payment due date to be a couple weeks after your normal paydays, you'll have an easier time of getting the money to them on time. They gave me 45 days before my first payment was due. INTEREST DID START ON THE DAY THEY APPROVED MY LOAN, which I was NOT happy with, but was doable to get a lower interest rate and longer time to pay off my truck. On the good side, it is a simple, fixed interest rate. Anything paid extra goes to the principal and pays it down quicker. Happy Camper here.
Most Helpful Positive Review
Most Helpful Negative Review
This is the most janky auto lender i have ever encountered. i have had my payments doubled when drafted out of my account, had several very rude and ghetto customer service reps. This company is horrible. Please do not waste your time. If this is the only company that will finance you, WALK or TAKE THE BUS!! It's that bad!