Credit Acceptance Corporation Auto Loan

Reviews: Credit Acceptance Corporation Auto Loan

Reviews: Credit Acceptance Corporation Auto Loan

Credit Acceptance Corporation Auto Loan

Overall lender rating

1.5
out of 5
160 reviews
from Intuit Credit Karma members

Most helpful positive review

Jan 05, 2023
Good experience
Intuit Credit Karma member

I've now financed 2 vehicles through them and I've been happy. Yes when you are late on a payment they will call you a lot. But as long as you talk to them they will work with you. I do have a bit of a high interest rate at the moment but it happens. I can refinance in about 6 months. I honestly have no complaints.

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Most helpful negative review

Oct 12, 2021
Auto Loan or Debt Collector
Intuit Credit Karma member

This company is terrible. I can't tell weather it is a loan company or a debt collection agency. I was 2 days late with my payment and they were calling my phone 2 times a day. Mind you, When I pay, I always pay extra- by the hundred. Then after I reluctantly made a payment arrangement for literally 5 days, I get a letter telling me my loan is in default. They are ridiculous. I will be paying this car off as soon as possible because it is a terror dealing with them.

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Member ratings

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CUSTOMER_SERVICE

All member reviews (160)

12
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132
Sep 15, 2023
Legit scams
Intuit Credit Karma member

Stay away!!!

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Sep 06, 2023
American Credit Acceptance should be banned
Intuit Credit Karma member

If you care about your mental wellbeing, do not use this company. This is a scam and shouldn’t be in business. Idk how they are allowed to operate. I got an $8k car in 2019, my payments were $372/ a month and I still owe $4300 in 2023! Yes I am paying 3X the car’s worth. My Toyota was a 2009 and it got wrecked during the pandemic, I had no job at the time and had a liable insurance on it because I couldn’t afford a full coverage, they refused to work with me. This company was the biggest mistake I’ve ever made in my entire life.

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Aug 21, 2023
Trash company
Intuit Credit Karma member

They do petty things to hurt your credit while they give a high interest rate....I will never use them again...

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Aug 20, 2023
PREDATORY COMPANY. STAY AWAY!!
Intuit Credit Karma member

This is a predatory company. I wish I knew before I signed. Even though I pay every month, I have been saddled with hidden fees, sky-high interest rates and at this point, the car is worth less than the loan. Google it: this company was sued in Massachusetts recently for exactly what I am going through and they had to pay out millions of dollars in a settlement. They are ruining my credit. STAY AWAY!!!

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Aug 18, 2023
WORST COMPANY EVER!
Intuit Credit Karma member

One of the worst company EVER! They will call your phone literally throughout the day, even where your at work, for a payment. I know when my car note is due but there are days where I have to wait until the end of the week to pay it. They will literally blow your phone up after I’ve already told them I will pay it at the end of the week. It’s mad annoying. This is the only company that does this and I see why they have more bad reviews than anyone else. I will NEVER get a loan thru then again. EVER!!!!!

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Jul 24, 2023
Car Keys
Intuit Credit Karma member

I would not recommend using them. I have had my car back after being over charged for the car and have a text message saying that’s what he could get me financed for. They lost the keys to the car I informed Credit Acceptance about the issue they refuse to do anything about it. So I have to set the alarm off on the car every time you lock it. They don’t hesitate to take that monthly payment though. They just need to be shut down.

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Jul 21, 2023
Complete ripoff
Intuit Credit Karma member

I have been paying on this auto loan for over 4 years any principal has not changed. Account managers continue to call you even after you make your payment. I'm talking to customer service you can never get a straight answer out of them. I have paid nearly $40,000 for a Nissan Sentra which MSRP is $23000 and after 4 years it says I still owe $28,000.

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Jul 17, 2023
Removing
Intuit Credit Karma member

I am trying to remove them off my credit and they are giving me the run around.

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Jun 18, 2023
Terrible 22 payments and I still owe all but 300$
Intuit Credit Karma member

They just add to you balance at random then claim they have not better to walk then to get suckered into a loan threw them

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May 15, 2023
They should not be in Business
Intuit Credit Karma member

Predatory loan lenders

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1-10 of 160

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