Horrible. If you get this company as your only option just don't get the car. Wait until you can afford a better option.

Horrible. If your ONE day late they will call your phone EVERY hour daily from multiple numbers. They inaccurately report to the credit bureaus as well. I just paid the loan off in full on the 8th but for some reason they reported it as 30 days late on the 15th. When I login it says the account has been closed and balance is zero but yet they reported it as late and dropped my credit score 40 points when I'm currently trying to build my credit. If you hear someone offer credit acceptance , run. Never again

My mother got a car with them, she was told she had insurance with them to cover parts and was given a list, she had it TWO weeks and it needed a transmission, they wanted to use a USED on and shop would not to,we were also given a LONG list of other thing wrong with it that we were told the insurance would cover. when we talked to rep she was told she DID NOT have the gap coverage, she surrendered the car and was told she was still responsible for it and they WOULD NOT pick it up bc it "wasn't worth it" which makes it look like they KNEW it was junk to start. The car was a lemon and they financed and and what HER to pay for THEIR junk

Worst company to finance from! No communication on their part what so ever! Never will I go through them as a car loan.

so I got a loan from credit acceptance and interest rate was so high I had to surrender my car because couldn’t keep up with payment and they will put it to auction which they did and it sold. Still have a remaining balance of 8,000 because car sold for less of what I owe. Does anyone know if I have to pay of the remaining balance to them still or ?? Plus my credit report says the account has been closed but still wondering if I have to pay of the remaining balance ?

I wish I could give zero stars because I would. They are the worst finance company I’ve ever worked with. Reps are rude and so unprofessional. They don’t work with you at all in times of crisis and even restrict how you can pay for your car payments. Just ridiculous.

This is an extremely predatory lender. Not only are their interest rates awful, but their customer service is dreadful.

I personally do not like the company. I set up my payments to be withdrawn every 2 weeks from my bank account instead of once a month and they charged me an extra 50$ each payment made. So when I called them they just said i needed to make one full payment and then set up the every two weeks payment. Which I did and they still charged me $50 each payment. They also had reported that I was over 30 days late on my payments which was not true at all. I was never 30 days late on my payments EVER which obviously affected my credit. I am still disputing that but they are not cooperating. They call me constantly even when my bill isn't due and they never leave a message that makes sense. It is usually just a bunch of babies crying or screaming in my VM or a long silence.

Rude and not helpful

They sold me a salvaged title car with 105,000 miles on it for 14,000 at 23% interest and somehow I’m going to be paying 24,000 in total