I've now financed 2 vehicles through them and I've been happy. Yes when you are late on a payment they will call you a lot. But as long as you talk to them they will work with you. I do have a bit of a high interest rate at the moment but it happens. I can refinance in about 6 months. I honestly have no complaints.
This company is terrible. I can't tell weather it is a loan company or a debt collection agency. I was 2 days late with my payment and they were calling my phone 2 times a day. Mind you, When I pay, I always pay extra- by the hundred. Then after I reluctantly made a payment arrangement for literally 5 days, I get a letter telling me my loan is in default. They are ridiculous. I will be paying this car off as soon as possible because it is a terror dealing with them.
Company has the highest interest rates around! I wish I did research before getting my car, they took advantage of me being young and green to buying cars! When I was able bodied I made payments ahead of time and always paid extra even when I found out the car I purchased was recalled and they had absolutely no problem with that! But I had an accident outside and became temporarily handicapped for 1 year and before I could recover I ran out of savings forcing me to miss a three months of payments (made a payment plan but had to force myself out of bed rest to work just to pay them ) and they still repo’d my car and ruined my credit ! When asking customer service for help they treated me like garbage even tho before I became handicapped I was paying them extra the entire time ! My car has been paid for(at least a year now) and I’m making payments on the high interest alone now and they will still repo the car. Stay far away from this company unless you’re okay with paying 45k for a 19k RECALLED car
They have been Great to me so far they said they would finance with me again if I wanted a new car.
They Rob your credit score and hold you on better loan opportunity and real warrenty's
Credit acceptance does not accept early payoff settlement. They only give title to you if you pay the full interest rate. Even on a car with a blown motor and a payoff offer over the phone that day. No wonder they have a 1.6 star review. Horrible interest rates too. Do not get a car loan from them, ever
This company is very crooked like the dealers they work with. Yes they will give anyone a loan with interest rate that is absolutely through the roof. Call with an issue and all they do is waste your time and won’t do a thing about any issues that you have. If your to the point you have to use this company do your self a favor and don’t
Difficult to do business with as a 3rd party they offer zero help
If it were possible I would give the predatory lender a -5 stars. They do not disclose everything, you pay double for the high mileage car and on top of that if they repo the vehicle they then report the balance of the loan to the IRS as earned income therefore making you to pay taxes on that balance. If you have bad credit run and do not get involved with this joke of a company. They will make your bad credit worse.
If you don't pay on the first day you're late no grace period
Very understanding to my financial struggle. Working with me to make affordable payments. Best Auto lender!!!
They put me in the car I wanted for very fair terms. I already had an open Auto Loan so getting a second loan with bad credit was very hard. Credit Acceptance was the only one to give me a chance. I’ve never been late. They’ve been nothing but respectful and courteous to me. Honestly I’d gladly pay a higher rate to use them in the future.
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