Credit Acceptance Corporation Auto Loan Reviews

Credit Acceptance Corporation Auto Loan Reviews
1.0 out of 5 stars
3 Reviews

From Borrowers in the last year


Application Process

2.5 out of 5 stars

Customer Service

2 out of 5 stars

1 5

Compare Auto Loan Rates

View your top Auto Loan recommendations and compare rates on Credit Karma.


These reviews were written by current and former borrowers in the last year.

Nov 08, 2020
they lie and lie dont beleave what they
pssinternet Borrower

I would never do business with this company again got covid-19 on the October 5th and was told by Credit Acceptance Corporation that I was enrolled in a covid-19 relief program until Nov and their would be no payments due or collections or repos during this time and keep in mind I have had the covid-19 for a month and will not be release to go back to work until 11-09-20 and Credit Acceptance Corporation reported on my credit report I was late for 30 days and dropped my credit 80 points also said they would pickup the vehicle in about 5 days this is the worst company I have ever worked with and I do plan to take them to court...Offered to send them anything they need to confirm I had the virus they said it was not necessary and they call on the first of Nov and say I never sent them any verifiable information that I had have the virus  How do people suppose to pay their bills when you got covid-19 and the state dehec call every other day to make sure your still in quarantine and the doctors say your still contagious these company's lie and lie they want you to think their helping but give them a inch and they will take it all 

more ...

Was this review helpful?

1 Reply
Jan 22, 2021

I am in agreement with you, they did the same thing to me while I was out on Medical LOA due to major surgery. I had the money to make the payment, it just slipped my mind due to healing and pain meds. I only had 2 payments left on my loan, and my credit score dropped significantly due to a 30 day late payment...TERRIBLE!!! 🤬 I’m happy I am free from them paid my car off TODAY. What a BLESSING!!!

May 14, 2020

I had a loan through this company 7 years and 4 months ago.  I wrecked the vehicle and my insurance totaled it, but no biggie I got gap insurance where I bought my car and where I applied for credit acceptance.  After gap credit acceptance refused to remove $135 that was showing on my account.  Long story short as of yesterday tagged another $177 on and reported my account delinquent....7 years and 4 months later.  Can't wait to dispute this and I will make it my life long mission to tell everyone to never use this crap company.

more ...

Was this review helpful?

1 Reply
May 27, 2020

They just did something similar to me. Account has been closed car was mechanically totaled so it wasn't paid off now that im trying to rebuild my credit miraculously they report that ive missed every payment for last 2 1/2 years to tank my score 90 points.

May 13, 2020
Horrible experience
Loke333 Borrower

Made a payment plan during this pandemic they still will call every hour harassing you asking can you call someone else for help the rudest company ive ever dealt with sent me to collections for 200 dollars 😆 credit dropped 173 points only reason I got the car im done ive lost 2 people to this covid-19 got layed off for weeks came back to a pay cut and more work this **** is said and thank you credit karma for allowing this **** to happen i give up

more ...
Add a Review

Add Your Review

I Own It I Had It I Applied

Please state your experience.

How would you rate this loan overall?

Please select a rating

What should others know about this loan?


How was application process?

How was customer service?

Join the Credit Karma Community

It’s free, and you’ll get tools and info that can help you improve your financial health:

  • Credit scores and reports
  • Credit monitoring
  • Personalized recommendations