Ok, so I NEVER write reviews as I am that sceptical person that really doesn't believe in this fly by night loans. Anywho, I was financing my 2011 Buick Regal through Santander paying a whopping 24% interest rate. Yes I know I was getting screwed. I secured this loan in Jan 2016. financed amount was 12k at 72months. I tried desperately to get out by ref. three months in, of course NO ONE would pick it up. Then a few weeks ago I turned to Blue Harbor. Imagine my surprise when I was told I would go from 24% to 3.5...YEA RIGHT is what I said. Well I DID do just that and got a lower term to 48 months. WOW I even called the credit union myself to make sure and my loan was paid off literally 4 days after my paperwork was returned. Total time it took for everything was maybe a little over a week this includes applying, signing docs, old loan funded. I would recommend, as far as my credit mid 600's
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I have excellent credit and could not get a decent rate. The customer service is a joke. It's impossible to reach your agent. They cannot spell customer names correctly. It took over two months to get a loan approved and financed through them. Not all of the paperwork was sent out together. I will never again finance through them. Look elsewhere for an auto loan. Unorganized and unprofessional.