The entire process flow from beginning to end was good. The only thing is the length of time to get the loan completed.
Overall lender rating
Most helpful positive review
Most helpful negative review
Big promises of "we have you approved for your auto refinance!" give us your soc sec # and we will save you $50 a month on your car loan. I followed this up and gave them all my info as they kept me going then, once they had HARD HIT my credit (which is 750 by the way..or at least it WAS) I get a message saying "oops sorry, our rate came in higher than your current...we recommend you wait to refi)
All member reviews (2396)
The entire process from my inquiry/application to the loan being funded was smooth and Robert was very knowledgeable and great with communication every step of the way.
My loan officer was great. I was able to get a better rate. Overall experience was easy and quick.
Very helper and great customer service
They where very helpful kept me updated even on weekends
Samaad Goodall made the process simple & easy & exercised a lot of patience with me not knowing anything about this process.
My experience was quick and effortless. My agent went the extra mile and kept me well-informed all through the entire process. Additionally, reaching out to the agent was just a phone call away and they always responded quickly.
They were very helpful. They found a lender that would work with me and after everything was submitted it only took a few days to finalize.
The process was fast and extremely professional. I am completely satisfied!
Samad made the process so easy. Thank you so much!
The entire process was great. The representative Nick was great. I was really unprepared with my materials and he stuck with me to the end on everything.
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