AUTOPAY

Reviews: AUTOPAY

Reviews: AUTOPAY

AUTOPAY

Overall lender rating

4.3
out of 5
2538 reviews
from Credit Karma members

Most helpful positive review

Nov 13, 2021
Long but excellent
Credit Karma member

The entire process flow from beginning to end was good. The only thing is the length of time to get the loan completed.

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Most helpful negative review

Sep 01, 2021
Pointless exercise cost me points on my score
Credit Karma member

Big promises of "we have you approved for your auto refinance!" give us your soc sec # and we will save you $50 a month on your car loan. I followed this up and gave them all my info as they kept me going then, once they had HARD HIT my credit (which is 750 by the way..or at least it WAS) I get a message saying "oops sorry, our rate came in higher than your current...we recommend you wait to refi)

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Member ratings

APPLICATION_PROCESS
CUSTOMER_SERVICE

All member reviews (2538)

1966
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23
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331
May 25, 2023
Great experience, thank you
Credit Karma member

Great experience, very easy. I worked with a couple of great guys that were very flexible with my insane work schedule. Super easy process and everything gets tied up fast once you have all your docs done.

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May 24, 2023
Refinancing
Credit Karma member

Autopay was great. My finance ladybworked with me every step of the way to get my refinancing approved. Made a tedious process not so bad. Thank you!!

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May 24, 2023
Great service
Credit Karma member

Very helpful! Easy to accomplish and with a crazy schedule. Very good with all my crazy questions

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May 23, 2023
Awesome
Credit Karma member

Awesome to work with. Went above and beyond helping get refinancing. Very helpful through the process.

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May 23, 2023
Refinance
Credit Karma member

Nami Tran was phenomenal throughout the entire process. It was smooth and simple. I would recommend her without hesitation.

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May 23, 2023
Very professional
Credit Karma member

Very easy to work with! Fast process and great follow up on your loan status.

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May 23, 2023
Cut out the middle man.
Credit Karma member

You’re better off just going through a lender directly. It seems simple and easy at the beginning but it just gets more and more complicated as you go. You loan agent will be nearly impossible to reach. I have been in a battle with Autopay and my supposed new Leander for 2 weeks now because they keep blaming eachother for “not having all the information”. Good thing is somehow my previous lender already got paid off but still have no information for how to setup payment or anything with my new lender. Oh and the amount I have showing with the new Leander is WAY less that what my contract says and my payoff amount. All in all just do all the work yourself. It’s worth it.

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May 22, 2023
Scam
Credit Karma member

They have all my information and credit karma allowed this to happen. I applied since it was at the top of the list to lower my car payments etc. now when I go to step two off the app it keeps saying error. I’m baffled that credit karma is allowing autopay to be apart of their professional platform. Wasting my time

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May 22, 2023
Great service
Credit Karma member

Patrick was excellent.

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May 22, 2023
Funding
Credit Karma member

Did not take long for funding. They communicated great sent text daily on the process

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1-10 of 2538

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