I had a issue with the bodyshop and the claims adjusted called them and got everything taken care of. When you have an accident you just want your car back as fast as possible and they helped to make that happen
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Awful. They were fine, until we needed them. Customer when they were unitrin, over five years, ran into a car who ran a red light in my husbands f250 diesel. The other car was a total loss, and he of course didn't have insurance. Long story short- I informed my insurance that he ran the red light and I could't stop in time, and he said he did not run a red light- so they decided it was 50/50 fault (what?!?!), no investigation even though I said I wanted it escalated. Guy who ran red light also happened to be on parole so I'm sure was very trustworthy. By doing it this way, they didn't have to pay for his car (which they would have if I was 100% at fault), didn't have to provide us a rental for over two months that it took to fix my husbands truck, and didn't have to pay my deductible or depreciation for the frame damage on the truck (that would have all been under MY uninsured motorist that I make sure I pay extra for). Lucky them huh? Unlucky me, needless to say I am no longer with them. They are not worth it, and not the cheapest either.