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Horace Mann - Auto Insurance

2.3 out of 5 stars
4 Reviews

From Policyholders in the last year


Application Process

2.5 out of 5 stars

Customer Service

2.5 out of 5 stars

2.5 5

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These reviews were written by current and former policyholders in the last year.

Aug 17, 2016
39 year policyholder
hotandhumid Policyholder

I have insured my home and autos with this company, E & E Insurance, JC Penny Insurance and Horace Mann / Teacher's Insurance, for almost 40 years.  I had always been satisfied with the rates and service they provided until the last several years.  I still cannot complain about the service but as their rates increased, I began to compare my policy with other companies.  After much research, I finally left Horace Mann.  My new insurer has at least as good or better coverages for much less money. Annual combined home and auto premium with Teacher's Insurance was $2983. New annual premium with a very well-known and highly rated company for as good or better coverage is $1879.  That is a savings of $1104!!!!!

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May 24, 2016
Auto and Home
Anonymous Policyholder

I have had policies with this company for 20 years and in the past they were fine.  During the past several years they have become terrible.  Recently they cancelled my policy without notification but still took my money for payment on the policy.  When I called they initially refused to reinstate my insurance saying that I was too great a risk, but I have never had an accident.  After being on the phone with them for an hour they agreed to 'make an exception' for me and still offer a policy.  I was told different stories, lied to, they wouldn't tell me when my money would be refunded, and refused my request to speak with a supervisor.  

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Apr 04, 2016
So far so good!
Anonymous Policyholder

Just bought the policy but so far they have been very helpful and their rates beat those of Farm Bureau where I have been for years. I can say nothing bad about my experience so far. Hopefully it continues! I have the overall policy 4 stars out of 5 only because I haven't had to file a claim yet, so all I have to go on is the customer service and applicaiton process, and they were great. =)

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Nov 23, 2015
Anonymous Policyholder

Horace Mann will raise your policy BUT will not inform you of the charges.  You have to report your annual milegae EVERY year BUT they will never send you the paper.  They will raise your premium and expect YOU to call them.  Aside from that, their customer service team can do VERY little for you.  Just stay away and don't sign up for extra headache.  Save your money and go with someone else.  Also, they don't give discounts to educators.  

I would give this company NO STARS if I could.  

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