We have had GEICO car insurance since we were first married in 1965. Any time we have had to file a claim, they have been right there for us, no problems. A year ago, I was in an accident, another car made an illegal left turn and totalled my car. I was taken to the local Emergency Room, and was diagnosed with a concussion. GEICO was right there that night when my husband brought me home, we called at 11:30 that night to report the accident. They took all the information from me, and the next day we talked to them to leave a recorded report of the accident. The claims adjuster who worked with me on the claim was so helpful, she was always contacting people for me, advising me about my claims against the other insurer, and fighting my battles for me. All I needed to do when I had a question was call her or email her. It took a year for everything to be settled, but she was there with me through it all, and I couldn't have done it without her. Our rates never went up, and I wouldn't go to another company even if they had. Loyalty like they showed was heartwarming. I would recommend them to anyone.
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Geico increased premium by $33/month for no reason. Nothing changed, not coverage, not address, not the number of people on policy. Called customer service and asked them why and they had no answer except they re-evaluated us. We didnt get any tickets, filed any claims... nothing. I asked them to re-evaluate us since nothing has changed and they said they could not help with the rate.
Went to another company. New premium was half the premium Geico wanted to charge. Called and cancelled Geico and they undercut the rate of new provider by a few dollars. Told the customer service this rate is for now but they would increase it down the line for no reason.