Auto Insurance Reviews Advertiser Disclosure

GAINSCO® Auto Insurance

1.0 out of 5 stars
6 Reviews

From Policyholders in the last year

ADDITIONAL RATINGS YOU MIGHT FIND HELPFUL

Application Process

1.5 out of 5 stars

Customer Service

1.5 out of 5 stars

1 5

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These reviews were written by current and former policyholders in the last year.

Jul 18, 2016
Anonymous Policyholder

Worst insurance place ever. These people are a joke. You will never get in contact with the customer service. It always disconnects. Don't waste your hard earned money on this place that wont help you.

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Jul 12, 2016
Worst insurance of all time
Anonymous Policyholder

Been dealing with them for almost a month trying to figure out my car situation. Call the adjuster everyday and most days I get voicemails and no call backs. I literally rather choose any insurance on the planet except these guys. Stay away from them, spend the extra buck and get a real insurance. 

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May 26, 2016
Rude and Condescending Adjusters
Anonymous Policyholder

You should know that if you need them they will not be there in the event of an accident or loss.

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Apr 01, 2016
Better than crap
Anonymous Policyholder

Called Customer Service number to make changes to policy, when I got to the point where you talk to a customer service rep, the call is disconnected. Every  single  time. 

Went to web site and tried to make changes to policy there. Instructed to go contact local agent. Went to find an agent under customer menu. Got access denied page.

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1 Reply
Apr 05, 2016

We are sorry you have experienced difficulties in trying to reach our call center. Please feel free to contact my team directly so that we may assist you with your policy needs.
Best Regards,
Allison (844) 317-7393 or
Gainsco Customer Service: (866) GAINSCO

 
Feb 27, 2016
Anonymous Policyholder

Don't screw yourself, they are awful. Had them for two years and dispute a spotless record, my policy kept increasing(+15$ per month by the time I got mad enough to cancel).

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Jan 15, 2016
Anonymous Policyholder

I had this company for over two years, one month my car insurance lapsed. I did direct deposit with this company, I received a new card from the bank while i was out of town also with a notice of cancellation from this insurance company. When I called to make my payment not only did my policy go up by $30 but they had no prior proof that I had there insurance..until I found my old car insurance cards and they looked it up in there system. They said they could do nothing about my policy going up even though i was with them for years!! I would never recommend this insurance to anyone. 

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