Farmers® Auto Insurance Reviews

2.3 out of 5 stars
3 Reviews

From Policyholders in the last year

ADDITIONAL RATINGS YOU MIGHT FIND HELPFUL

Application Process

4 out of 5 stars

Customer Service

3 out of 5 stars

2.5 5

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These reviews were written by current and former policyholders in the last year.

Feb 23, 2017
Fraud
Anonymous Policyholder

They will cheat you on your policy 

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Sep 18, 2016
Very reliable, reasonable,great service,
GTLJML Policyholder

I was looking at more reasonable insurance coverage. I chose Farmers over four others i got quoted from. I get all the paperwork i want and can talk to a agent anytime i want. My agent has even answered his phone when he was on vacation in the tropics. I have all my insurance with farmers and saved short of $500 with homeowners, auto motorcycle, and RV.

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Sep 08, 2016
I'll be shopping for a new policy.
mlaiuppa Policyholder

Everything is by phone so there is no paper trail. You are handed off from one person to the next so you never know who is in charge and they don't know who promised you what. Poor organization and poor communication. My agent moved to a long distance number shortly after I signed up and I haven't been able to contact her since and my multiple requests for a local agent have gone unanswered. I am so unhappy with the lack of customer service and their poor organization that I will be switching to any other company as soon as I can. 

more ...
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