Direct Auto Insurance Reviews

1.0 out of 5 stars
3 Reviews

From Policyholders in the last year

ADDITIONAL RATINGS YOU MIGHT FIND HELPFUL

Application Process

3 out of 5 stars

Customer Service

2.5 out of 5 stars

1 5

Compare Auto Insurance Offers

View your top Auto Insurance recommendations and compare rates on Credit Karma.

FIND RECOMMENDATIONS
Collapse

These reviews were written by current and former policyholders in the last year.

Apr 03, 2017
Worst ever
Anonymous Policyholder

I had recently purchased a SUV and needed insurance so I purchased direct auto insurance and paid $299. After returning home I decided to look for a different insurance company with a cheaper rate.Found one with progressive. After having direct for one day I cancelled my policy. I was only refunded $34.14 out of $299 that I paid to have this insurance for one day. This company is a rip off. I never had this problem before I will NEVER recommend this company to any one. Stay away from this company.

more ...
Aug 24, 2016
Worst
Anonymous Policyholder

I was in an accident and the other driver was at fault it took them almost a month before I could get my vehicle repaired and they will NEVER CALL YOU, you have to call everyday to get the information on your claim and please remember even if you're not at fault for the accident you will still have to pay 30% for the damages and 30% for the rental if you need one because they only pay 70% I'm calling them to give them a peice of my mind and cancel my policy 

more ...
Aug 10, 2016
incompetent
Anonymous Policyholder

worst insurance company ever

more ...
Add a Review

Add Your Review

I Own It I Had It I Applied

Please state your experience.

How would you rate this policy overall?

Please select a rating

What should others know about this policy?

Optional

How was application process?

How was customer service?

Join the Credit Karma Community

It’s free, and you’ll get tools and info that can help you improve your financial health:

  • Credit scores and reports
  • Credit monitoring
  • Personalized recommendations