COUNTRY Financial - Auto Insurance

1.7 out of 5 stars
6 Reviews

From Policyholders in the last year

ADDITIONAL RATINGS YOU MIGHT FIND HELPFUL

Application Process

2.5 out of 5 stars

Customer Service

2 out of 5 stars

1.5 5

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These reviews were written by current and former policyholders in the last year.

Feb 13, 2017
Very happy with all my insurance
Darkman55901 Policyholder

Been a client for 12 years . Very happy

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Feb 03, 2017
Auto (4 vehicles 3 drivers) and home
Anonymous Policyholder

Had multiple coverage policy with Country for over 15 years. Felt coverage was costing too much. Switched Insurance to State Farm saved $400 per year. I did not call Co. Financial just let policy expire. They turned me over to a collections company as they contend they were extending my coverage waiting for payment. Wonder how that would end up if I had a claim? Took several days and phone calls and emails to clear up. My main regret is staying with them so long. 

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Dec 09, 2016
Anonymous Policyholder

Way over priced insurance, every year it continullay went up for no reason. No accidents, no claims.

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Aug 09, 2016
As a loyal customer of Country Financial
sherr78 Policyholder

As a loyal customer of Country Financial for many years, I have recently had an awful experience with them that has caused me to write a review which I seldom do.  Not only were they price gauging me, but they could not care less if I left and took my business elsewhere as I did end up doing.  If you want an insurance company that over charges, provides no service, and continually increases your rates, I would recommend Country Financial.

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Jul 14, 2016
Anonymous Policyholder

Do not sign an agreement with these pirates. After my parents cancelled with them for a host of clerical errors, they continued to charge them via auto withdrawal. Thankfully my parents saved the paperwork and noticed the bogus charges and were able to recover their money. But only after threatening to sue.

But NOW they are doing the same thing to me!! I cancelled my plan with them due to a long series of (more) clerical errors (at one point they were charging me for my brother's car!). I paid in full before cancelling. I even contacted country to confirm everything was in order for severance of services, since I became accustomed to their ineptitude. But now (months after changing to Liberty) I'm getting collection calls for a balance I was NEVER billed for! Forget this company!!! Don't even think about signing with them!!! They will lie cheat and steal from you!!

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Jun 28, 2016
Scam. Hope You Have an Attorney.
cleininger2 Policyholder

Does not respond to claims promptly or fairly.  Adjuster grossly underestimated repair costs, in fact car cannot be repaired at all.  If you use this company, expect to be going to court if you are involved in an accident.  They will refuse to pay for damages that you cause if you are found to be at fault.

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