We've had this auto coverage for several years, written through an agent, but only recently filed our first claim. Their service was outstanding - fast, efficient, and fair. We are so impressed that we're thinking about switching the insurance on our log home, currently written by Chubb, to Auto-Owners when it comes up for renewal.
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Although this company may be "affordable" this will mean nothing to you when and if you get in an accident. They will do EVERYTHING they can to get out of covering the accident related costs including medical bills. Been in treatment for over 2 years with serious injuries yet they will do anything to get out of paying. Had no complaints giving them my money for over 30 years until I actually had to make a claim. Very sad what this company has done to so many. Stay far away from them!