Amica - Auto Insurance Reviews

2.7 out of 5 stars
3 Reviews

From Policyholders in the last year


Application Process

3 out of 5 stars

Customer Service

3 out of 5 stars

2.5 5

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These reviews were written by current and former policyholders in the last year.

Nov 13, 2016
Anonymous Policyholder

Great Company for all lines of Insurance.  Great rates and excellent customer service.

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Aug 29, 2016
Bate and switch
itsjustme21661 Policyholder

Called for a quote on Aug 9th. Called back on Aug 27th to accept offer and then was told were sorrry but the quote was with home insurance which I never requested. Asked to speak to someone about this. They returned call on 29th and said sorry but 2 years ago you asked about home insurance discount. they would not stand by quote,. Classic bate and switch, Watch your back.

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Aug 14, 2016
Undervalued payout even w no fault
Anonymous Policyholder

I could go through the long, arduous list of problems that I had with Amica but really we all care about the money right? So although they were relatively prompt in communicating with me (probably because they really needed that title to make thousands more than they were paying me on a totaled car), their pay-out left me out-of-pocket about $2,000 to get a comparable car, and I'm truly being generous. My car had only 37k miles on it, was four years old, and had every bell and whistle. They paid out about $14k, which seemed in keeping with the Blue Book value, but as I learned, BB will only get you the listed price from the dealer---the off the lot price is $1,500-$2,000 more with all the taxes, fees, etc. It would have been hard to argue the 'off the lot' price versus what is actually listed, since you'd have to somehow get the dealer to admit in writing that he'll charge drastically more than what he lists online, but believe me, no matter how big of a pain it is, next time I will be doing it. My interaction with Amica disgusted me and from now on, whenever I have an offer from an insurance company, I will go back and back and back until they finally take it to arbitration and THEN I might accept the check. You should do the same. What kills me about the whole thing is that I was not at fault, so it was never out of Amica's pocket anyway and they screwed me for no reason. Just makes you feel sick when you think about how much money you are out for literally no fault, and meanwhile, they just had ANOTHER COMPANY write a check to them for the amount. Sickening.

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