Metromile Reviews

4.3 out of 5 stars
6 Reviews

From Policyholders in the last year


Application Process

4.5 out of 5 stars

Customer Service

4 out of 5 stars

4.5 5

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These reviews were written by current and former policyholders in the last year.

Aug 16, 2017
easy to sign up and huge $$$ savings
ms05 Policyholder

I've had Metromile for almost 2 years now..... I love it.... the app is amazing, easy to use and provides me with great information. The main reason I made the switch was for the pricing. I don’t drive often, but like the luxury of owning a car. Metro mile saves me just over 50% from what I was paying previously. The sign up process was quick and customer service has been really responsive

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Aug 09, 2017
Love it, buy it.
Anonymous Policyholder

I live in down town Seattle and I lease. I found out about Metromile and switched from State Farm. I was paying about $150 a month and now I pay $75. The technology is amazing and the service is great. Insurance today is run by old companies that have archaic businesses models and Metromile is a shining light in an industry dominated by fossils. 

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Aug 04, 2017
Great auto insur for limited use drivers
Mkluu1 Policyholder

Metromile has been a fantastic auto insurance alternative for us! We were paying a substantial amount for insurance through Geico but since changing jobs and no longer needing a car to commute to work, Metromile has been great because I am only paying for the number of miles I drive. And the app is pretty neat too because when I do drive and do make long travel trips, I can see my mileage usage. Auto insurance is not something that I need to think about on a regular basis so having a company with good service (they responded to my email quickly too!) is key to keeping my business.

I think I am saving about $1000/year just by switching! Now I just need to decide what to do with that money savings... :)

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Aug 03, 2017
Modern Insurance For Digital Era
Anonymous Policyholder

I've just been on Metromile for a few months after switching from Geico and so far have loved the service.  Signing up was easy and transparent and the app is great and gives me a ton of insight into my driving. The only gripe I had was I wish they made it a little more clear about how to get the device plugged in but was pretty easy after doing some research.  Haven't had to make a claim yet but its about half the price of what I was getting with Geico. give it a shot.

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Aug 02, 2017
The way insurance should be!
perrhamilton Policyholder

I've had Metromile for more than six months and love it. I brought my insurance cost down significantly, but it's also the most transparent insurance I've ever had. I also love that you only pay for the miles you drive. 

It has cool features like a GPS that helps you remember where you parked and warns you if you're in danger of getting a ticket for street sweeping. And it helps you track your monthly fuel cost. My car was, unfortunately, vandalized so I did have to file a claim. The customer service team was amazing, but the process was so easy that I could have done it all on my mobile app. Highly recommend to all friends and family!

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Jan 03, 2017
Cheap but horrible insurance
Anonymous Policyholder

Thats right, this insurance is cheap, So you might be happy when you first joined, I have had this insurance for two years. HORRIBLE experience started two month ago. Comprehensive claim happened two month ago. XXXXXXXXXX was the person who was holding my case but before I receive the check, she no longer working there anymore WHAT!!?? It has been now two months after the incident that I have not received the check yet. They sent the check to the wrong address which XXXXXXXXXX said the check was going to me but the check was mailed out to the wrong body shop HOW COME!!? Please tell me what I can do to get the check, the check doesn't belong to me. It belongs to the body shop. DON'T GO CHEAP IT'S HORRIBLE

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