Credit Advice

Have a question? Have advice to share? The combined knowledge and experience of everyone in the Credit Karma community can help you. Enter your question or help others below to get started!

Question

Posted in Credit Report
Profile Image

Question By
Kelly5570

0 Contributions
0 People Helped
When you dispute an item on your credit, can the original creditor make you verify things?
I disputed an item on my credit report through Experian. Recently, I received a letter in the mail from the credit card company saying that they know that I am disputing that item and that I had to verify information for them in order them to continue to look into the dispute? I haven't responded because isn't it true that it would need to be removed if they don't respond??

Your Credit Scores Should Be Free. And Now They Are.

View your scores and reports anytime.

SIGN UP NOW
All Responses

Result 1-1 of 1Results per page: 5 | 10 | 25Page 1 of 1   Previous | Next
Top Contributor
7353 Contributions
3808 People Helped

They may need to clarify information.

Especially in the cases of common names, a credit card company may want to verify who you really are, where you live, who your employer is, just to compare what may be listed on the disputed item with the information from you.  It's good to be cooperative about this so that only verified information remains on your credit report.  Your cooperation will help with the verification.

Credit information is entered by human beings and humans make mistakes.  Humans can also help to correct mistakes, which is why they want this information.

Result 1-1 of 1Results per page: 5 | 10 | 25Page 1 of 1   Previous | Next

Your Credit Scores Should Be Free. And Now They Are.

View your scores and reports anytime.

SIGN UP NOW

Reply to this Question

Write your response:
Enter Your Comments

The Credit Advice pages of the Site may contain messages submitted by users over whom Credit Karma has no control. Credit Karma cannot guarantee the accuracy, integrity or quality of any such messages. Some users may post messages that are misleading, untrue or offensive. You must bear all risk associated with your use of the Credit Advice pages and should not rely on messages in making (or refraining from making) any specific financial or other decisions.