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outstanding balance in collection, how to pay it off
Have 1 account in collection and want to pay off. How to go about it and how long before it is removed from my report after payoff? Do I call the original company I owed the money to or the collection agency? How would I find a contact #. I only know about this through credit karma and they don't list a name or phone # for the collection agency.

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Paid and unpaid collection stay on your report the same 7 1/2 years from Date Of First Delinquency. However, paid collection do look bit favorable to some potential creditors, it will prevent debt collector taking further action against that debt, it should stop updating it on your report, in couple scoring models out there, the paid collection would count less or none towards your credit scores.


Pull your credit report directly from each Credit Bureaus, you are entitled to request it for free once every 12 months. It should contain more details. Who you should pay would depends on who actually own that debt, most of time the original creditor sold it to CA and that debt might changed hands few times, so if you pay the OC now? You would still be liable for that debt from CA. You can try ask OC if they can/willing to recall the collection and you pay directly to OC, if not, then you would need to deal with CA. When dealing with CAs, do it in writing and keep record of correspondence, don't enter an payment arrangement or say you will pay, unless you are willing and capable of following thru, as it might restart the clock on Statute Of Limitations of being suited. However, by contacting CA or OC dose NOT restart the 7 /12 year reportable length, nothing dose.

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Do everything you can

Find the collection agency from the credit report, google them if their number doesn't show up on the report. Call them and ask for a settlement amount, and see if they'll take it off credit prior to paying. If they say yes, get it in writing, then pay off the debt. If they say no, pay off the debt, and try to call back and speak to a supervisor to get it removed. You can repeat as many times as you would like, it may provide a better result. If that doesn't work, you can dispute or contact the credit bureau it's under, and try to get it removed after it's been marked as paid by the collector. If you contact a representative, tell them you are trying to get your credit in order, and you paid your debt, and the collection is messing up your chance at (whatever loan/credit card, blah blah). You can repeat that step if you'd like as much as you want.. If that doesn't work, then... 7 years from the collection date... Good luck! 

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