How to Access Your Account

Note: To update your password, visit the password reset page.

If you no longer have access to the email address you use to log into your Credit Karma account, you have a couple options.

Regain access to your existing account

To update the email address on your existing account, download and complete this Email Address Update form. It includes a list of documents you can use to verify your identity along with instructions on where to send them.

Please note that you'll need to return the completed form along with the requested documents before we can update your account.


Replace your existing account with a new account

To gain access to Credit Karma now, you can create a new account to replace your existing one. Here's how:

1 Complete the form below to deactivate your current account. When you click the "Replace My Account" button, you'll permanently lose all access to your old account and any information associated with that account.

2 Register for a new account.

To start the process, please provide the following information.