Overall card rating

3.2
177 Reviews
from Credit Karma members

Most helpful positive review

Jan 08, 2018
Great to rebuild credit
Credit Karma Member

I had to stop working several years ago because I have MS. When this happened I had to default on my car, mortgage, medical bills and credit cards. I am finally in a position to rebuild my credit. I attempted to open an account with Capital One but was declined. I understand that I had terrible credit but I thought that was the purpose of a secured credit card. I read the reviews from some of the other secured cards and was appalled by some of the other banks derogatory comments. Many said they never received cards or were charged exorbitant upfront startup fees but never got a statement or a card. That's when I saw a suggestion to try Merrick Bank secured credit cards. The terms are similar to Capital One and I was immediately approved. I would suggest always reading the fine print and most importantly, the reviews of other customers before haphazardly applying for anything. From what I've read Capital One and Merrick seem to be the best. Neither of these cards are for irresponsible shopping sprees, but for those who are trying to re-establish good credit. Don't deposit more than you can afford to pay off in a month or two and always pay extra on all your monthly bills.

Helpful761
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Most helpful negative review

May 10, 2021
Better than a stick in the eye
Credit Karma Member

This is a boring card. There’s no perks. You can’t request a CLI. I’ve had this cars for two years and I’m stuck at a $1000 CLI despite making on time payments and keeping my balance low. It’s an okay credit building card but it’s a dead end once you get your scores in the 700s.

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Member ratings

Application process
Customer service

All member reviews (177)

65
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12
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68

Mar 03, 2023
Late fees
Credit Karma Member

You will be charged 40.00 if you are one day late

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Feb 15, 2023
rip off
Credit Karma Member

i had a 600 deposit on one of these cards i filled for bankruptcy and the 600 on deposit wasnt taken from me in the bankruptcy so they closed the account and should have sent me a refund for the 600. the bankruptcy ended in november of 2022 i have called numerous times for my refund and first they told me that i would recieve it in 4-8 weeks and now they say the stopped refunding deposits last may and they have no time frame as to when i can receive my 600. this is illegal it is now february of 2023 and i dont know if i will ever get my money back

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Jan 28, 2023
Dishonest more harm than good
Credit Karma Member

Multiple incorrect reporting tool my scores from 720/722 to the low 600. Keep my card under 30%. That doesn’t do anything if the person reporting it can tell between available credit and your balance I was denied my business loan. This is cost me at $8000 and on the first it’ll be another four months. I opened up a gym, signed a lease and had an equipment lease guaranteed as long as my credit score was above a certain number, they literally screwed me and close the doors on my business

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Jan 25, 2023
Worst card ever
Credit Karma Member

Worst credit card ever got hit with 143$ worth of fees late payment when I didn’t even know I had charges on my account. Applied over a month and a half ago and still have not received my credit card. I don’t recommend this card to anyone.

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Jan 09, 2023
Worthless
Credit Karma Member

I was approved and waited 25 days for the card to he told that they were having problems with the people making the cards. They couldn't tell me when the card would be sent at all. They didn't have a problem sending out the bill and charging me the interest for a card I hadn't even received. I cancelled the card. Ridiculous!!

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Jan 02, 2023
Recently bought out, been a pain, locked my card
Credit Karma Member

It was a good card, but was recently bought out, they say they're sending a card and use the old one until I get it, but they deactivated the old one and never sent a new one, it's embarrassing trying to use my card at work and getting denied in front of everyone, don't bother with getting this card.

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Dec 22, 2022
Nicole work works there
Credit Karma Member

A rep named Nicole is horrible she hangs up and doesn’t understand how to do her job properly. She talks over customers and her attitude is nasty.

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Nov 29, 2022
Awful company
Credit Karma Member

This is the most awful company ever merritt bank like to just add fees to the account and they don’t keep up with your payments and now I’m stuck with this card and caint wait to pay it off please think before you get yourself involved with this card and customer service is rude and they don’t care about any issues you have with this card so that’s my experience…

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Oct 18, 2022
Garbage
Credit Karma Member

Been with these people for 3 years never missed a payment use my credit card to the limit because I was in a car accident and outwork for 6 months and they denied me credit increase with a 715 credit score.

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Sep 14, 2022
DO NOT GET!
Credit Karma Member

Got my card in and it's basically a paper weight. Declines anytime i try to use it. I called customer service and they are not helpful whatsoever. She said i could pull out cash. Try pulling cash out but declined and it charged me to pull cash that i never even got. Checked to see if my card was locked or frozen nope. It just simply does not work. I was able to pay one bill with it now it DOES NOT WORK AND CUSTOMERS SERVICE IS TRASH. The merrick bank could careless about you as a customer.

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1-10 of 177

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