Credit Advice

Have a question? Have advice to share? The combined knowledge and experience of everyone in the Credit Karma community can help you. Enter your question or help others below to get started!

Question

Posted in Site Suggestions
Profile Image

Question By
1969lincoln

14 Contributions
77 People Helped
why are questions and answers on karma blog that are indecipherable/duplicate/useless ??
I don't understand what people are trying to say half the time because they use incomplete or bad grammar . Other posts ask the same questions with different non-factor details. Nobody likes the confusion and wasted time on karma blogs. Please clarify, remove and alter/update blog postings to eliminate the trash that continues to consume excessive time. Karma users demand clear, effective, efficient advice and questions answered. Do you have someone that can actively help fix/update/clarify your user's blog questions and answers into something useful ???

Your Credit Scores Should Be Free. And Now They Are.

View your scores and reports anytime.

SIGN UP NOW
All Responses

Results 1-2 of 2Results per page: 5 | 10 | 25Page 1 of 1   Previous | Next
Credit Karma Team
Top Contributor
2949 Contributions
4610 People Helped
Most Helpful Response

Helpful to 2 out of 2 people

Hi 1969Lincoln,

Thanks for posting. I understand your frustration. As the site is open to all members of the Credit Karma community, there are some posts from members who are not familiar with community forums and how to use them best. Many seem to think they are directly contacting a support channel, which is not the case.  We are working to develop the credit advice center into a less confusing space for those members.

If you see any posts you believe should be removed, I encourage you to use the flag icon to draw our attention to it. I am the only moderator available here, and I have just returned from vacation so you may have seen an increase in confusing posts. I sincerely apologize for this. 

Top Contributor
119 Contributions
31 People Helped
Helpful to 1 out of 1 people

Speaking as a long-time programmer, I can say that there are simple changes that could be made that would clarify things for people who aren't used to using a public board. For example, the area that has space for a title *OR* question, which says: "Enter a quick title for your question below:"; in its space it says: "Type a question"; it only allows 100 characters. Even though it goes on to say: "You'll add details in the next step." before they hit the 'Continue' button, they're probably not bothering with it. That's because they're given the option of entering their question OR a title in the first step. They see that they're limited to 100 characters, so they're faced with using cryptic wording to pose their question. The next step, i.e., entering the actual question/description in real words and sentences, is optional, right? That's the problem. The subject field should be CLEARLY labeled as a subject, and the question field should be mandatory. There should also be a disclaimer, preferably in red, bold, large letters, saying "THIS IS A PUBLIC MESSAGE BOARD. Do not post personal information here."

Top Contributor
119 Contributions
31 People Helped

Helpful to 1 out of 1 people

I'm glad to see someone else as perplexed--and ANNOYED--as I am! Honestly, some of the posts are so incoherent I can't make heads or tails out of them. Not only that, but a lot of CK users apparently think they're supposed to post their PERSONAL information on this PUBLIC forum! Like, "my mother's maiden name: Smith" or "my childhood dog: Charlie." Really? REALLY? On a public forum? Do they really not get that those are security questions they're supposed to answer within their account settings? What possesses them to post that info here? And then what about posts that look like this: ihaveaproblemidon'tknowwhattodo  HUH?!!!

Results 1-2 of 2Results per page: 5 | 10 | 25Page 1 of 1   Previous | Next

Your Credit Scores Should Be Free. And Now They Are.

View your scores and reports anytime.

SIGN UP NOW

Reply to this Question

Write your response:
Enter Your Comments

The Credit Advice pages of the Site may contain messages submitted by users over whom Credit Karma has no control. Credit Karma cannot guarantee the accuracy, integrity or quality of any such messages. Some users may post messages that are misleading, untrue or offensive. You must bear all risk associated with your use of the Credit Advice pages and should not rely on messages in making (or refraining from making) any specific financial or other decisions.