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when do collections drop off credit report?
I have an old collection account from 2011 which was charged off and apparently sold to another collection company who claim this account was opened in 2014 and is now an open account. Is there someone who can please help me understand how to remedy this without "restarting the clock". It seems like a catch 22. If I try to correct the problem, the debt clock is re-started. If I do nothing, it could continue to be reported as an open collection account forever. Thanks!

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