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bhall4321

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what should happen when you pay off original creditors and not collection agencies
I've paid off the original creditor on listing on my credit reports under collections.
After providing proof of payment to the original creditor to all 3 of the credit reporting agencies, one only responded to me that the collection account really is mine and the other is now showing the collection account as "paid/collection" still showing the collection agency. What should have actually happened to that credit report listing?

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The law states that if you pay an original creditor instead of the collection agency on your reports, the collection account must be changed to a $0 balance. Paying an original creditor instead of a debt collector does not get the collection account removed from your reports unless a "pay for delete agreement" was made prior to payment. About the only thing you can do now, is send goodwill letters to the original creditor asking them to remove the account from your reports as well as the collection. You can also send a goodwill letter to the collection company asking for removal.

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