Home Loan Reviews Advertiser Disclosure

Trustco Bank® - Mortgage

1.0 out of 5 stars
1 Review

From Borrowers in the last year


Application Process

1 out of 5 stars

Customer Service

1 out of 5 stars

1 5

These reviews were written by current and former borrowers in the last year.

Nov 04, 2015
Anonymous Borrower

Terrible service, extremly slow and the tellers/ managers do not know a thing- I have been in banking for a very long time and they must pay their people very low as thats the employees they get. Every week i walk into a branch it seems to have different new employees working and the actual decent person is no longer their. Extremly Rude and no customer service at all. If a clint mallard is still their please stay away from him as he is a very rude and condasending person. 

In short choose a different bank you wil regret choosing them for any checking or loan account. 

more ...
Add a Review

Add Your Review

I Own It I Had It I Applied

Please state your experience.

How would you rate this loan overall?

Please select a rating

What should others know about this loan?


How was application process?

How was customer service?

Join the Credit Karma Community

It’s free, and you’ll get tools and info that can help you improve your financial health:

  • Credit scores and reports
  • Credit monitoring
  • Personalized recommendations