Security Service Federal Credit Union (SSFCU) Reviews

Security Service Federal Credit Union (SSFCU) Reviews
1.0 out of 5 stars
1 Review

From Account Holders in the last year

ADDITIONAL RATINGS YOU MIGHT FIND HELPFUL

Application Process

3 out of 5 stars

Customer Service

2.5 out of 5 stars

1 5
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These reviews were written by current and former account holders in the last year.

Feb 01, 2019
squiggy844 Account Holder

They took forever to get me the title of my car since they bought out my old bank, like 6 months. When I got a car loan they threw in a credit card without my permission. They also signed me up for an upgraded checking account without my permission and only credited me back half of the charges after I realized it. 20 minute wait times anytime they flag your card even if it's only two cities away. 5 dollar fee to mail a card unless you do it on the website. Not to mention the supervisor who gave me refunds was really rude and kept saying it was my fault when they did it without my permission. I loathe this bank. The only reason I hang on to them is because all of my credit history is with them, so I don't want to hurt it.

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