Chase Freedom Unlimited® Reviews

Chase Freedom Unlimited® Reviews
3.6 out of 5 stars
122 Reviews

From Cardholders in the last year


Application Process

4 out of 5 stars

Customer Service

4 out of 5 stars

3.5 5

Card Details

  • Balance Transfer Intro APR 0%* intro for 15 months
  • Balance Transfer Regular APR 16.49% - 25.24%* Variable
  • Annual Fee $0
  • Purchase Intro APR 0%* intro for 15 months
  • Purchase Regular APR 16.49% - 25.24%* Variable

Most Helpful Positive Review

Mar 23, 2019
Got it!
Chargers4life96 Cardholder

CK said I have fair odds but applied anyway.   Result said they need to review more so I figured oh well and it did hit my score by 3 right away.  I have the Sapphire with 8k limit and kept balance really low.  Signed on my phone to make my payment and noticed I have the Freedom Unlimited underneath my Sapphire.  I was excited to see that I was approved for $6100.  Called costumer service to make sure and verify that it’s not a mistake and they said yes it was approved.  So with my odds of just fair I think Chase consider your other accounts with them maybe and if you’re in good standing maybe they base it on that as well.   My payment history is at 100%.  CS is 690 at the moment but I just started building my credit for about 3 years now.   So happy to say I’m excited to have this card and will take advantage of that 15 months 0% APR.  

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Most Helpful Negative Review

Nov 14, 2019
Incomplete account documentation
cgchad Cardholder

I've had this card less than 1 month and already made a good size payment, and that's where the issue began.
What they don't tell you in any documentation is that they will show your balance as lowered by the payment amount, but if you look at your available credit it won't show the payment.

From what the customer service rep told me, they place all new accounts into a payment hold for the first 4 months. On my case nearly a week from payment date to phone call had lapsed and they said it would still be additional time before it cleared.

I ended up calling since I didn't know anything about this "payment hold" and to prove my payment has cleared they did a conference call with my bank, it was only after that that they released the hold..

They said that I would need to repeat that process over the next 4 months.. Other cards I have have never had more than a 2 business day hold.

I'm probably going to take a hit on my credit, but this account is getting closed, and probably before the first bill even is cut.

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These reviews were written by current and former cardholders in the last year.

Feb 16, 2020
Great card
mugman1021 Cardholder

Never any problems with this card cash back and customer service are great. Only complaint is if chase suspects fraudulent activities in a certain area they will dent purchases leading to uncomfortable situations in line at stores etc. Never have that issue with my amex. Otherwise no complaints great card

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Feb 07, 2020
My Go-to Card

I applied for this card after already having the Chase Freedom card and a few others.  The Freedom card was good with rotating 5%, but this one had a promotional 3% cash back for EVERYTHING.  I love Chase Bank's online portal and the cash back can be deposited into my bank accont for any amount each time my statement comes out.  I utilized customer service twice and had great success both times.  This is my favorite card so far and I will keep using it until something better comes along. 

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Feb 06, 2020
I’ve had this card for over 3 years now
Basiccc Cardholder

I've had this card for 3 year and it's been a great starter credit card. But since I've felt responsible enough to increase my limit I continue to get declined. They want me to sit on the phone with a rep and beg. I have great credit with only this card payment. Never late with pay and a great salary. I'm ready to cancel the card and go with a different company. 

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Feb 07, 2020

go join NFCU they give out 20000 like candy

Feb 16, 2020

Its often easier to reapply for a new card and get a high limit if youre credit worthy. They are usually much more conservative with increases to open accounts.

Feb 21, 2020

It's a no annual fee card just pay it off and let it sit. If you cancel it'll only hurt your Credit.

Jan 20, 2020
Nothing special
HORNST Cardholder

If you don't use it they will take it away fast.

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Jan 10, 2020
Must be one of your first 5 cards
FalconsFan0614 Cardholder

Got approved immediately with fair approval odds, with $2,900 initial limit. Credit score 725 transunion, 721 Equifax, 743 Experian

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Jan 06, 2020
BeachbumFL Cardholder

Application process was easy and I was approved within minutes for a $6,000 credit line. I tranfered balances from two other cards where the 0% timeframe was about to run out. Great way to fund small business startup costs for 15 months.

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Jan 01, 2020
Best Card Ever!!!
dajor Cardholder

I got Fair Approval Odds with CK!! My score was EX 663, EQ 654. My UT was 38%. Chase pulled my credit from EX and EQ. After applying online sent an email stating will let me know their decision as soon as possible. Forgot to tell you I applied for Discover it prior. Got instance approval for $5,000. (( with 6 inquiries )) Don't listen to that 5/24 rule!! Anyway back to chase!!! I swear I called the status line 10+ times. was told I will get a letter in 30 days. I talked to a rep. asked name, SS #, address then she put me on hold for a min. or 2. Came back and said, you're approved for $2,500. I wanted a credit card with 0% interest and cashback. My dream cards Discover, Chase Freedom, and Citi double cash. Good news and bad new!!! got 2 out of the 3. Citi did the 5/24 rule on me lol.. Discover and Chase didn't do the rule. Just a note all three cards pull EX, but Chase pulls EX and EQ. Hope this helps!! people post great cards start posting credit scores that will really help people before they get a hard inquiry.

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1 Reply
Jan 16, 2020

Thank you. This helps a lot.

Dec 07, 2019
Really Cool
Mzpattoncakes Cardholder

I applied and received a 1500 CL and then one month later my limit doubled.  I won't be using all of that but thank you Chase. I also bank with them so making payments is extremely easy. I'm looking into a business card soon...I guess it'll be chase too😊

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Dec 07, 2019

Congrats on the new card! What was your credit score when you applied for the card? Would help me make a decision. Thanks

Dec 18, 2019

When did it double, after you made your first payment?

Dec 02, 2019
So far so good
Miguel8282 Cardholder

Im mostly writing this to correct something,  the balance transfer fee,  at least for myself, was 3%.  Not sure if that depends on the applicant or maybe its been changed.  But the credit karma data says 5%.

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1 Reply
Jan 10, 2020

3% is intro rate, 5% after.

Nov 25, 2019
Very Good Card!
connieweir1 Cardholder

This is a very reliable card I have had this card for years now and always helpful and nice customer service, it is my favorite go to card.

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Chase Freedom Unlimited® Reviews

Chase Freedom Unlimited®