JetBlue Card Reviews

Approval Odds

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2.4 out of 5 stars
7 Reviews

From Cardholders in the last year

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Application Process

4.5 out of 5 stars

Customer Service

3.5 out of 5 stars

2.5 5

These reviews were written by current and former cardholders in the last year.

Nov 25, 2017
Zeus0886 Cardholder

Received invitation in the mail to apply. I was approved for $1500 with 660 TU score. Hopefully I can upgrade to the plus card in the future.

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Sep 28, 2017
Good for Jetblue purchases/bonuses only
Anonymous Cardholder

This card is fine for purchasing JetBlue tickets and fees and the 50% discount on onboard purchases is nice, but as a regular credit card? Awful. I have excellent credit and can't get a rate lower than 23.74% which is downright usurious. I make my JetBlue purchases and pay the card off in full before the billing cycle ends to avoid this horrible interest rate. There are occasional bonuses which are good for TrueBlue points. I have called customer service, they won't lower the rate and there is no one with which I can appeal this decision. JetBlue should have never left AmEx as their card provider. 

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Jun 30, 2017
Terrible Care - you have been warned
ErinBarra Cardholder

Do not get this card. After having an account open for a year, JetBlue and Barclay were unable to communicate with each other regarding what my JetBlue number was and never EVER gave me any of the points I earned. Additionally, Quickbooks will not link with 'Juniper Banking' which is the portal Barclay's uses so I couldn't seamlessly do my accounting like I have with all other accounts. Then when I closed my account out of sheer frustration, they said I couldn't access the .qbo files which contained transaction history for my to import into quickbooks. I've been on calls with their customer service over and over - and they basically just tell me I'm **** out of luck every single time. JetBlue points the finger at Barclaly and Barclay points the finger at JetBlue. Take my advice, do not open an account with these people.  

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Jun 29, 2017
The worst bank in the world
Anonymous Cardholder

The worst customer service in the world. Had fraud on my account and after filing a claim I received 2 letters. The first letter saying thank you for notifying them about the charge and the second one saying that they couldn't continue with the claim. Basically they are lying when they say that a customer is not responsible for unauthorized transactions. I'm closing the account and filing a complaint. This is unacceptable. I would never get a credit card with a Mickey Mouse bank.

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Jun 17, 2017
Unless you fly jetblue ALOT not worth it
Anonymous Cardholder

When the JetBlue card was with American Express, there were no problems and the customer service was extremely helpful and convenient.

Ever since the partnership with JetBlue changed to Barclays/Mastercard, their customer service has been pretty bad. Also, it takes a day for payments to arrive vs. Amex was instant. Since the switch, they have not been nearly as accomodating as American Express was. 

It only makes sense if you are a very frequent JetBlue flyer now.

You can get the same benefits with other cards that offer travel rewards.  

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Feb 17, 2017
Excellent card
intel352 Cardholder

Excellent card, attractive, good mile rewards

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Feb 03, 2017
Beware applied for Plus, received Regula
Anonymous Cardholder

 I applied for JetBlue card to receive 30,000 points after I spend $1000 within 90 days .  JetBlue solicited me for this promo be an email with the link 

 What I received was a regular JetBlue account where I only received 5000 points.  According to Customer Service I have no recourse,  they will not upgrade for $99 fee you must wait one year to request an upgrade.  I would not have applied for a only 5,000 points. I applied for Plus but was mailed a regular visa.


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