Blue Cash Preferred® Card from American Express Reviews

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3.7 out of 5 stars
43 Reviews

From Cardholders in the last year

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Application Process

4 out of 5 stars

Customer Service

4 out of 5 stars

3.5 5

Card Details

  • Balance Transfer Intro APR 0% for 12 Months
  • Balance Transfer Regular APR 15.24% - 26.24%* Variable
  • Annual Fee $95
  • Purchase Intro APR 0% for 12 Months
  • Purchase Regular APR 15.24% - 26.24%* Variable

Most Helpful Positive Review

Apr 07, 2018
Jennie108 Cardholder

Applied for the blue cash card last week and got the 7-10 day message, about 2 hours later got an email saying I was approved but didn’t tell me anything about credit limit or anything. Well today I received the card in the mail and was super happy to see they gave me a $5,000 limit! Been working on my credit for almost two years, today my FICO is 657 but keeps fluctuating between 650-675. It’s my highest limit card at this point, I have a Discover It with a $2,400 limit and a Capital One Platinum with a $1,250 limit and some store cards with limits of $800 and under. Hopefully this new card will help boost my credit up. So if anyone’s got a score like mine I would suggest giving it a try. Will update later once I’ve had the card for awhile!

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Most Helpful Negative Review

Apr 05, 2018
Lmyers113 Cardholder

I have been an AMEX card holder for 10 yesr plus. Had this card at 14%. Used less than 1/3 of my limit, never missed a payment. My rate went from 14% to 18%!!! I called, wrote....thye offered to cancel the card, but would NOT Negotiate at all, saying they were competetive! DO NOT FALL FOR THIS Card There are better rates out there. My scoresa re 700's, no reason for tis mess. 

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These reviews were written by current and former cardholders in the last year.

Mar 23, 2019
AmirMero Cardholder

Before I apply for this card they told my the cash rewards for US Supermarkets are 6% but NO, in the reality it is ONLY 1%. There is no immediate feedback in the app to show me my rewards. The customer support told me I have to wait one month to see my rewards but in the reality it took me more than Two month to see it. then the app shows me less than I expected!!! And still no details. I asked the customer support about the details so they send me a link. It was showing me Walmart and HEB which I always use is only 1% !!!!!!! 

Then the customer support told me that this stores are not in their list!!!!!!

there is no any of their lists on my town!!! So this card is useless for me and they are so snaky ! 

Very disappointed.

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Mar 23, 2019

Sounds like you didn’t have the basic understanding of the card before you used got it. 1) In the FAQ detailing the types of purchases and their entitled rewards the FAQ states that superstores DO NOT count as supermarkets. For example: Walmart and Target. Think “grocery store only” next time you want the 6% cash back. Stores like Food Lion and Kroger are available for the 6% cash back. 2) You receive your rewards and a detailed list of how much cash back you gained for each purchase online and not on the app. The app is a simplified tool to use and doesn’t contain all features. 3) One month after your bill is due you receive your rewards. An example of this: you spend $100 October 5th and your bill is due the 27th of that month. You won’t receive your rewards until the 27th of November for that purchase.

Mar 11, 2019
Easy, good cash back for families
jdec57 Cardholder

I've always had great customer service from Amex, returns are processed promptly and I LOVE earning 6% rewards at grocery stores although I sincerely wish that Costco could be included. <y only ding for Amex is that they are relentless with trying to get me to upgrade to gold or platinum and I am not interested.

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Mar 02, 2019
Usefulness depends on usage.
X25064 Cardholder

I don't carry a balance. Never have, never will. I use cards to keep a score and pay for things I can already afford, but want to shift the burden on my back account around for. That said, this cards highlight is it's cash back ability. I don't use it for groceries much but did use it for gas a bit. I always felt that the cash back rate was still slower than my Capital One Quicksilver One card. It was not at all worth the $150 annual fee. I downgraded to the Cash Magnet card which Amex did for me no questions asked. I've never had an issue with Amex service as it's excellent, their app is fantastic, and their general services such as rental insurance and foreign exchange services are top notch.

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Jan 10, 2019
nperez60804 Cardholder

I've been an Amex card holder for many years now and the this card has proven its worth to me. They has exceptional customer service and I even added my spouse so that we can share the card's credit. There is a high annual fee, but if you utilize the card to its full potential then the fee ends up being paid for by its self. We use our card for for already budgeted items such as groceries and car fuel. Then we just pay it off in full monthly. This has worked wonderful for improving our credit scores. We use the Amex rewards we earn from getting our monthly necesities and we apply them directly into the cards Balance payment everyother month and that's how the card pays for itself. Again, Its a great card if you use it to its potential and I highly recommend it to others. Very relable and beneficial card.

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Jan 01, 2019
Great card with great benefits.
ThatRebelComic Cardholder

Credit Karma noted that I was pre-approved for this card.  I had been looking for some time to find a card that had the sort of benefits I want, and this one fits the bill.  The application process was easy and my card arrived a couple of weeks later.  If I had one issue with the card issuance process, it would be the fact that it did not arrive as quickly as I had been led to believe, but on the whole, that's a minor issue.  My overall experiences have been nothing but good and I'm glad I applied.

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Dec 13, 2018
Great cash back rewards
Streetglide59 Cardholder

This is my go to card for every day purchases at grocery stores, paying for gas at the pump, cell phone and cable bill. The cash back rewards add up quick and like the flexibility on how you can spend the rewards. You can take a statement credit or use to purchase gift cards and of course the online shopping catalog. I pay my balance each month. I applied for the card in 2013 with a FICO of 720 and was approved with a $5,000 limit. In 6 months, they raised my limit to $11,500 and after 2 years they raised it to where it currently sits at $17,100. The application process was easy and was approved in a matter of seconds after the online submit. As always, American Express has awesome customer service and I would definitely recommend this card. 

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Jan 31, 2019

The FICO is the score that Credit Karma shows you?

Feb 03, 2019

Credit Karma uses Vantage not FICO; a wise consumer will track both.

Dec 12, 2018
Not as described
drami985 Cardholder

Was approved for $20k, they gave me a $5k balance transfer amount. Not impressed. Spoke to customer service. Would not increase transfer limit. The whole reason I applied for this card was for the 0% balance transfer deal. Definitely would not recommend. I’ll take advantage of the 0% deal, then I’m canceling this card. 

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Oct 22, 2018
such bull****!
Brrich1 Cardholder

Do not apply for this card they gave me a limit for 15,000 I did a balance transfer of 11,000 to take advantage of the zero interest rate and I paid it down to 8,400 as agreed with no late payments only to have my credit limit decreased to the outstanding amount which has a zero interest rate that expires in January, so now I have no availability on this card (WTF!) Obviously I'm going to pay this off and not use this card I have no idea why they did this but it's typical of a greedy credit card company that's ****ed that I am not paying interest on the outstanding balance & have had it for just over two years. yes, I am smart &  I don't pay interest if I don't have too, they got the transfer fee then screwed me! Do not, I repeat do not apply for American Express I do not recommend it at all. I a have over 114k In credit card limit with 75% available, with higher limits on 3 of my cards, so I don't really need them, but this behavior affected my score negatively.  I won't cancel because it will hurt my score again, so I am stuck with this low balance CRAP card.

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Oct 26, 2018

Maybe what you aren't telling us is as you got your balance down to 8400, you ran up debt on other cards and your % utilization went way up. This could certainly trigger a credit line decrease.

Oct 31, 2018

So you have $114,000 in credit card limits and you are using 25% of that. That gives you a total balance of $28,500. I think this is the reason. That’s a lot of unsecured debt.

Feb 25, 2019

I’d just cut it up and not use it

Mar 23, 2019

You went way over 30% of your card utilization and did not pay it back down under that 30% marker. Therefore your credit took a substantial drop!

Oct 19, 2018
Best daily use card for me!
Matthewthicus Cardholder

I have six credit cards but I use only my AMEX PREFERRED CASH because the benefits are better than using cash.  I pay the card off every month so I carry no interest monthe to month.  If you are diciplined on your spending and payment habits, this is the card for you.  They raised my limit twice unsolicited and the opening limit was plenty for my monthly use.

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Dec 07, 2018

What credit score is needed to get this card

Oct 19, 2018
Great for Groceries and Gas

I've had this card for a few months and use it exclusively for groceries and gas. I've been with AMEX for 13yrs and this is my first credit card from them (vs charge card). I upgraded my PRG AMEX to the Platinum back in the summer. Now that the Gold card has changed I have picked that up again (keeping Platinum). With the rewards from the Gold card I don't expect to keep this card, but on its own it is a solid card and the best you can get for those categories.

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Sample Size: 1,642
Data Created: February 02, 2015

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Blue Cash Preferred® Card from American Express