I am so surprised by so many negative reviews. I received financing from HMFC for the purchase of my very first car back in 2007. I was in college and although my interest was very high (15.95%) I was happy to actually get approved for financing. I traded in my first car in 2010 for another Hyundai and used HMFC again, and this time I had a 3.9% interest rate! I pay my bill online which is easy to do. When I lost my job a few years back they worked. I have never had a problem with customer service via telephone or email. I have been pleased using HMFC these past 8 years.
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I'm normally a guy who reads negative reviews like these and I think, "pay your bills and you'll not have a problem". Not the case with Hyundai Motor Finance.
My wife has a 2012 elantra limited. Payment is due on the 20th of every month, and every month, it's paid online before the 20th. Still, in the 18 months we've had this car, they've called countless times and currently have $60 in returned check fees. The only problem is that I've never bounced a check to them, and since I pay online through my bank, I can't get them verification of payment for every single payment made in about five minutes time. Their response so far has just been to not worry about it, as the fees are not past due, just outstanding. Wtf kind of response is that? If you say not to worry about it, why call constantly? At least they're not reporting it as a late payment, but its a huge aggravation.
My own car is financed with Honda financial. Same situation with how I make payments. I've received zero calls from them. Guess where my wife's next car is coming from.