Today, August 9th, I checked my statements online. On July 26, it stated I had 0.33. I added $297, on July 29th. After I added the money, it showed my balance to be $109.20. How is that possible?? I called customer service. I could barely understand the lady. She told me that the system hadn't been updated yet, but they could mail me my statements (which would take 2 weeks). I told her that I didn't have 2 weeks to find out where my money had gone. I cancelled my card. I'm not going to keep it if my money just vanishes.