Bought a 18k engagement ring--returned it and was promised a refund within three days--its been 18 days and I can not get anyone from the store to return a call or even pick up without hanging up on me--hate to say this but as crazy as it sounds it appears they have no intention or giving me either my money or the ring....and the cherry on top is fiance ended it since I didn't propose by an agreed upon date. So I am out my money and my wife...thanks, Robbins Brothers I really owe you one for all you have done for me
Customer service is horrible. I had someone over charge me $496.00. I called Walmart customer support within a half hour of finding out (the same day the charge was made). Walmart card let the charge post to the account despite being told by me that it was fraudulent. Subsequently, they denied my dispute and never sent any explanation why. Truly a horrible experience. I am no longer going to patronize Walmart or use any of their products.