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1969lincoln

14 Contributions
78 People Helped
why do i get wrong Credit Karma Monitoring account warnings ??
To Credit Karma: so once again, I receive an email warning of a new Delinquent Account Warning, which sets me into a panic. I check my Credit Karma account, which updates, and there is no new delinquent account. Why does this happen?? It is super annoying and distressing !!
---- Credit Karma <notifications@creditkarma.com> wrote:
> Hi G,
> Credit Karma's free Credit Monitoring service found the following change on your TransUnion credit report on October 03, 2015:
>
> DELINQUENT ACCOUNT - You have become delinquent on 1 of your accounts.
>
> Additional details about this change can be found in your Alerts, which can be viewed by following these steps:
> 1. Log in to your account at www.creditkarma.com/alerts
> 3. Locate any changes in your Alerts list
>
> You are receiving this email because you opted into Credit Monitoring, a completely free service. You can change your preferences in the Communications & Monitoring section of your Credit Karma profile.
>
>
> Cheers,
> The Credit Karma Team
>
>
>
> https://www.creditkarma.com/myprofile/preferences
>
>
>
>
> Credit Karma, Inc., P.O. Box 520, San Francisco, CA 94104-0520

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Top Contributor
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78 People Helped

Credit Karma account monitoring warnings

This is  not the 1st thing you want to have to deal with when you check your email account, only to find that there is nothing wrong and no new deliquent account.   Credit Karma does not tell you which account has the alert in the email, which would be super helpful, it just says "you have become deliquent on one of your accounts."   So you have to go back to each individual account, log-on with each account, and check latest payment status.   Only to find that there is no new delinquent account.   Help Credit Karma, you need to improve your website, there are quite a few things to fix.   Don't your employees use your website and run into problems too?? Your employees should be turning in suggestions to improve Credit Karma to fix issues like this, so people don't have to get so annoyed that they vent their anger on your blog.   It's embarrassing.    Also,  where do i contact   you directly about an issue like this??  Besides blogging?   Where is your customer service phone number and email address??  Or are you another one of those websites that think it's cheaper to not have a direct customer service contact and you don't have to pay somebody to respond ?? (btw, how are you going to improve and stay competitive if people can't contact you directly for suggestions and website problems and issues??)  This is not the right way do do it Credit Karma, it makes your website look amateurish when customers have to complain about you on your blog.  

Credit Karma Team
Top Contributor
2949 Contributions
4612 People Helped

Hi 1969Lincoln,

I'm sorry for your frustration. The alerts you see on Credit Karma come to us directly from the credit bureaus that maintain your report. If these alerts are incorrect, please contact us via our Help Center so we can investigate the errors with the credit bureau: help.creditkarma.com. Using our Help Center is the best way to report any site issues to us. Thanks! 

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0 People Helped

WARNING

this score is not accurate . i put hard inquirlys on my score, by using this.my score shows 640 which is fair..my real score is like 540...i called about this problem  no one here can answer the question.nor seam to have any knowledge about your score.  DO NOT GO BY THESE SCORES YOUR GET TURNED DOWN EVERYTIME CAUSING HARD INQUIREYS ON YOUR ACTUALL SCORE

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