Credit Advice

Have a question? Have advice to share? The combined knowledge and experience of everyone in the Credit Karma community can help you. Enter your question or help others below to get started!


Posted in Credit Cards
Profile Image

Question By

4 Contributions
2 People Helped
Need help please. I am confused about where to make my payment?
Hi. When i see my credit report in, i see 1 "collection-charged off account" under the accounts tab. The amount i owe is 2k. I called the bank(original creditor) and said that i want to pay my full amount. They told me that they sent this amount to the collection agency and i should call them(i also received a letter from the collection agency 1 week ago). Anyway, i called the collection agency asked if i pay the amount will they change the status of my account to "paid" from "charged off" and they told me that the bank stills owns the account and we are just a third party trying to collect the amount on behalf of the bank. So i think the collection agency is just trying to collect the amount on behalf of bank. They told me if i pay to them, they will notify the bank and bank will change the status of the acccount to "paid" from "charged off". By the way, i dont see this account under collection tab in . So if i pay the full amount to the collection agency and then they notify the bank, will this be a good for me ?

Your Credit Scores Should Be Free. And Now They Are.

View your scores and reports anytime.


Reply to this Question

Write your response:
Enter Your Comments

The Credit Advice pages of the Site may contain messages submitted by users over whom Credit Karma has no control. Credit Karma cannot guarantee the accuracy, integrity or quality of any such messages. Some users may post messages that are misleading, untrue or offensive. You must bear all risk associated with your use of the Credit Advice pages and should not rely on messages in making (or refraining from making) any specific financial or other decisions.