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human error credit score dropped help
So I recently got sent to collections for a dr bill that had already been paid two years ago and im battling it out with the company's to fix there records it effected my credit score by 120 points after they fix there problems since I should have never been sent to collections and the account should have never been out standing and they show it on all ends .. how do I get it taken off my credit score since it should have never gone there and how do I make my credit go back to normal

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