Credit Advice

Have a question? Have advice to share? The combined knowledge and experience of everyone in the Credit Karma community can help you. Enter your question or help others below to get started!


Posted in Paying Your Bills
Profile Image

Question By

4 Contributions
10 People Helped
Collection Companies Suck!
I find it irritating that debt collection companies find ways around caller block apps and hound you even when you've told them in the past that you cannot pay the debt. A lot of them dont seem to care if you cant pay them. I for one dont intentionally not pay my debts. I dont know about anyone else but with me its not a matter of not wanting to pay...its not being financially able to pay the original debt which leads it to go to collections and then you're harassed by collection calls, often daily which can severely disrupt ones day and stress you out. Id love to answer them but what for...I cant pay and often times they dont care &/or want more than you are financially able to pay.

Your Credit Scores Should Be Free. And Now They Are.

View your scores and reports anytime.

All Responses

Results 1-3 of 3Results per page: 5 | 10 | 25Page 1 of 1   Previous | Next
Top Contributor
1287 Contributions
372 People Helped

Helpful to 1 out of 1 people

They're probably thinking the same thing about you. You don't state the debt isn't yours, presumably you obtained loans or credit and didn't pay them.

Here are a couple options. You should also be reading the articles here to educate yourself.

Keep a Collections Log

A collections log is a written record that you make of the date and time that a collector calls, the employee that you speak with, and what the collector says to you. Your log does not have to be anything fancy -- writing it on a notepad or spare piece of paper is fine.

A collections log will help you straighten out who is calling you from where, and what debts each collector is calling about. It will also help you keep track of how often a certain creditor calls and document inconsistencies in what collectors say to you from one call to the next.

Write to the Collector to Request it Stop Contacting You (If That's What You Want)

Under the federal Fair Debt Collection Practices Act, if you request that a debt collector stop contacting you completely, it must do so (with a few exceptions). Your request must be in writing.

Think carefully before you do this. If you want to keep tabs on the status of the debt and/or open up the lines of communication with the collector in order to negotiate a settlement, this might not be in your best interest. If you request that the collector cease communication with you, it cannot contact you except to serve you with a lawsuit.

Top Contributor
31 Contributions
48 People Helped

Bill collectors are essentially in the business of high-pressure sales. They call you with the mentality that they are either going to sell you on reasons why you should pay them or you're going to sell them on a reason why you're not. They often say anything and everything to shake you down and you can't let that sway you while you figure out how to get yourself together. The link below is a radio story from NPR

Top Contributor
1523 Contributions
234 People Helped

You have the right to request they perform all collections in writing.   You should do so during the telephone interation.   You should note who you spoke to and what time.  The log previously mentioned is a good idea.  You would then follow up in writing to make the same request.   Not answering the phone is not an option. It won't stop the calls.   You can change numbers, but then anyone you referenced on the credit application would be contacted as a means to communicate with you.  Don't get upset with the caller.  Believe me, the person didn't want to call you in the first place.  Its not the easiest of jobs.   If they can't communicate with you, they may just sell the account (and probably will anyway) to another firm and the process will start all over.    While we understand you can't pay the debt, ask yourself what you can pay.   It may seem like a small amount, considering paying $10 a month.   As long as you are making the payments, you shouldn't be hearing from them.   They are less likely to sell a debt to someone else if they have reliable money coming in.   Make an agreement, get it in writing and honor the agreement and your life will be easier.   Reporting to the bureau will also likely cease as well.  If the debt is that overpowering that you just can't pay anything, consult with an attorney and consider beginning protection through bankruptcy.

Results 1-3 of 3Results per page: 5 | 10 | 25Page 1 of 1   Previous | Next

Your Credit Scores Should Be Free. And Now They Are.

View your scores and reports anytime.


Reply to this Question

Write your response:
Enter Your Comments

The Credit Advice pages of the Site may contain messages submitted by users over whom Credit Karma has no control. Credit Karma cannot guarantee the accuracy, integrity or quality of any such messages. Some users may post messages that are misleading, untrue or offensive. You must bear all risk associated with your use of the Credit Advice pages and should not rely on messages in making (or refraining from making) any specific financial or other decisions.