CreditCardsGuru

1 Contributions 11 People Helped

Member Since: February 2018

Most Helpful Contribution

Capital One® Savor® Cash Rewards Credit Card

Mar 22, 2019
Abysmal customer service
Helpful to 11 out of 15 people

The card has attractive bonus categories and an easy to use mobile app.  To call the customer service inconsistent at best, is as much of a compliment as I can muster.  I highly recommend pursuing other dining cards from issuers with attentive, consistent, and knowledgeable customer service agents.  I have two of these cards (because of the attractive sign up bonus).  I would recommend seeking alternatives in case you should ever run into an issue where you need to count on the issuer.  Other cards that have replaced these in my wallet are the Uber Visa and Amex Gold cards.  Head and shoulders improvements in customer service experiences.  

Activity (1 Total Contributions)

Capital One® Savor® Cash Rewards Credit Card

Mar 22, 2019
Abysmal customer service
Helpful to 11 out of 15 people

The card has attractive bonus categories and an easy to use mobile app.  To call the customer service inconsistent at best, is as much of a compliment as I can muster.  I highly recommend pursuing other dining cards from issuers with attentive, consistent, and knowledgeable customer service agents.  I have two of these cards (because of the attractive sign up bonus).  I would recommend seeking alternatives in case you should ever run into an issue where you need to count on the issuer.  Other cards that have replaced these in my wallet are the Uber Visa and Amex Gold cards.  Head and shoulders improvements in customer service experiences.