What does Intuit’s acquisition of Credit Karma mean for my data?:
| Question | Answer |
| Why did you update your privacy policy? | For an overview of the updates we made to our privacy policy, and the reasons we made them, please go here. |
| What is Intuit’s approach to Privacy? |
Intuit believes everyone has a right to privacy. When you work with Intuit, you get access to a platform of benefits powered by our innovative use of data that protects your privacy while powering your prosperity with Intuit. We work to create innovative ways to put your data to use while protecting your privacy. |
| How do I exercise my data rights? | You may request data rights at any time by either visiting our privacy site or following the instructions in our Privacy Statement. If your inquiry is specific to Credit Karma, you can get more information here. |
| Will Credit Karma members going forward have an ‘Intuit account’? |
Nothing changes about how you sign up for or log into Credit Karma. You can continue to use your existing login information for Credit Karma to sign into your Credit Karma account. If you don’t currently have a Credit Karma account, and you would like one, you can sign up for free. |
| Will Credit Karma share my data with Intuit? |
As a new part of the Intuit platform, Credit Karma members will now receive the many benefits of the Intuit platform. To help you take advantage of those benefits, your data will be included in the Intuit platform when you use one of Intuit’s products or services, including Credit Karma. Here’s what we mean by “platform” – when you choose to share data with us, we store that data together in a centralized way, not just within the individual offering(s) you’re using. This means your bookkeeping details from QuickBooks, budgets from Mint, and recommendations from Credit Karma all live together. This goes for everything except the data you share with TurboTax – that stays in TurboTax and never goes anywhere except to the IRS without you telling us it’s okay first. We’re constantly striving to create personalized experiences that help you make financial progress in ways that are the most important to you. Keeping your data in one place like this provides a holistic understanding of your financial situation. This lets us help you find more money, save time, and have more confidence navigating your finances. You can learn more about our platform and how we store and use your data in our Privacy Statement. |
| Where is my data stored? |
With certain exceptions, for example your US Tax information, Intuit may store and process your personal information in the countries in which it operates, including the United States, all in accordance with applicable law. It may also store your information with service providers in other countries to the extent permitted by applicable laws and regulations. Some of these countries may have data protection laws that are different from the laws of your country. When we transfer, store or process personal information outside of your country, we take appropriate safeguards to require that your personal information remains protected in accordance with this Privacy Statement and applicable law. |
| Is my data transferred outside of my local country? |
Intuit may store and process your personal information in the countries in which it operates, including the United States, all in accordance with applicable law. It may also store your information with service providers in other countries to the extent permitted by applicable laws and regulations. Some of these countries may have data protection laws that are different from the laws of your country. When we transfer, store or process personal information outside of your country, we take appropriate safeguards to require that your personal information remain protected in accordance with this Privacy Statement and applicable law. |
| How do I request access to my data or to have my data deleted? |
US Customers: You may request a copy of your data or for us to delete your data by visiting your account settings or the Intuit Privacy Center. If your inquiry is specific to Credit Karma, by submitting a request through the Credit Karma Help Center or by emailing us at CCPArequests@creditkarma.com. Canada Customers: You may request for us to delete your personal information by contacting the Intuit Canada Privacy Officer by clicking here. If your inquiry is specific to Credit Karma, you can submit a request through the Credit Karma Help Centre. You can also email the Credit Karma Canada Privacy Officer by writing to legal@creditkarma.ca. UK and EEA Customers: You may request for us to delete your personal information through our GDPR Centre. If your inquiry is specific to Credit Karma UK, you may request for us to delete your personal information by visiting the Credit Karma Help Centre. You may also contact the Intuit Data Protection Officer by clicking here and the Credit Karma Data Protection Officer by emailing dpo@creditkarma.com. |
| What is the Intuit Platform? |
Here’s what we mean by “platform” – when you choose to share data with us, we use that data together, not just within the individual offering(s) you’re using. This means your bookkeeping details from QuickBooks, budgets from Mint, and recommendations from Credit Karma all live together. This goes for everything except your tax preparation data – that stays in TurboTax and never goes anywhere except to the IRS without you telling us it’s okay first. Keeping your data in one place like this enables us to save you time by putting the information you choose to share with us to use. For example, if you ask us to, we can fill out a loan or credit card application for you based on what we already know about you. Your centralized data provides a holistic understanding of your financial situation that enables us to help you find more money, save time, and have more confidence navigating your finances. We’re constantly striving to create personalized experiences that power your prosperity. |
| Who is the data controller of my data? | Intuit Inc. is the controller of your data, and may act as a controller along with our subsidiaries whose products you are using, such as Credit Karma. For details on which of our subsidiaries may act as a data controller for your data, please see our Privacy Statement. |
| How do I exercise my data rights? | At Intuit, we believe that all persons have a right to privacy. You may request data rights at any time by either visiting our privacy site or following the instructions in our Privacy Statement. If your inquiry is specific to Credit Karma you can get more information here. |
| How do you use my data? |
We use the information you choose to share with us across our platform to help you reach your financial goals. Here’s what we mean by “platform” – when you choose to share data with us, we use that data together, not just within the individual offering(s) you’re using. This means your bookkeeping details from QuickBooks, budgets from Mint, and recommendations from Credit Karma all live together. This goes for everything except your tax preparation data – that stays in TurboTax and never goes anywhere except to the IRS without you telling us it’s okay first. Keeping your data in one place like this enables us to save you time by putting the information you choose to share with us to use. For example, if you ask us to, we can fill out a loan or credit card application for you based on what we already know about you. Your centralized data provides a holistic understanding of your financial situation that enables us to help you find more money, save time, and have more confidence navigating your finances. We’re constantly striving to create personalized experiences that power your prosperity in a way that’s most important to you. You can learn more about our platform and how we store and use your data in our Privacy Statement. |
| Can I opt-out of sharing my data across the Intuit platform? |
Because of the nature of our platform, data that you provide to us is shared across our platform in order for us to help meet your financial goals. We may share your information with our affiliates and subsidiaries for everyday business purposes as described in our Privacy Statement, including for marketing purposes. |
| Is my data secure? How do you protect my data? | You can learn about our extensive fraud protection in our Security Center. |
| Do you share my data with third-parties? |
Apart from service providers acting on our behalf (who are contractually prohibited from using your data except to provide service to us), we will only share your data with third-parties when you ask us to. There are certain instances when we are required to share your data with others in order to provide you with services or because we are required. For specifics on when we may be required to share your data, please see our Privacy Statement. |
| Can I merge my Credit Karma and Intuit accounts? |
There’s no change to how you sign up for or log into Credit Karma and Intuit. Please use your existing Credit Karma login information to sign into Credit Karma, and your existing Intuit login information to sign into Intuit. If you haven’t signed up for Credit Karma yet, and you’re interested in taking advantage of the free tools and resources, you can sign up here.If you don’t currently have an Intuit account and would like one, check out more details on the suite of products and how to sign up. |
| What if I want to delete my Credit Karma account? |
We’re sorry to hear you’re interested in canceling your Credit Karma membership. Please see more information on how to cancel your Credit Karma membership here: How do I cancel my Credit Karma membership? |
| How do I opt-out of Credit Karma emails? | Please see more about how to edit your Credit Karma email preferences here: How do I update my email preferences? |
| Other FAQs related to privacy | For additional FAQs related to privacy at Intuit, please visit Privacy and Security Support. |