As a Product Manager for Data Sharing & Platform strategy at Credit Karma, you will play a pivotal role in driving strategic partnerships and collaboration efforts across Intuit, a key partner in our ecosystem. You are a visionary who guides new technical product ideas from ideation to full blown product launch. You will work closely with cross-functional teams to leverage data effectively, identify opportunities, and deliver innovative solutions that enhance the financial well-being of our members.

By joining Credit Karma’s AI team, you will spearhead the development of groundbreaking full-stack technologies, driving innovation at scale and shaping the next generation of data-driven and AI-powered platforms. With your strategic expertise, you will empower millions of members to establish financial wellbeing.

What you will do:

• Data Strategy: Develop and execute a comprehensive technical product vision and data sharing strategy to enable broader strategic goals for Intuit and Credit Karma
• Product Development: Lead the ideation, prioritization, and development of data-driven products by leveraging key insights to identify significant data & platform opportunities
• Cross-functional Collaboration: Work closely with engineering, design, data science, marketing and other teams to ensure successful execution of data collaboration projects, from concept to launch.
• Data-driven Problem Solving: Inform product strategies and roadmaps with a data-driven approach, leveraging data, research and market analysis to guide decision-making. Thrive in fluid environments with creative problem-solving.
• Performance Tracking: Define and track key metrics to measure the success and impact of data collaboration efforts, iterating on strategies based on insights and feedback.
• Compliance and Privacy: Ensure compliance with relevant regulations and best practices related to data sharing and privacy, working closely with legal and compliance teams.
• Partnership Management: Build and maintain strong relationships with counterparts at Intuit to drive collaboration and align on data initiatives and priorities

What We Are Looking For:

• 8+ years of product management experience or related industry experience
• Stakeholder management: Comfortable navigating difficult situations, negotiating timelines, and influencing internal and external stakeholders
• Strategic thinker, with a track record of driving results in a fast-paced, dynamic environment.
• Data-driven decision making: Ability to use data and metrics to back up assumptions, make recommendations, prioritize features and drive actions
• Engineering collaboration: You have partnered closely with engineering teams to build and complex data products at scale
• User empathy: Strong user empathy and drive to influence data product strategy and roadmap by providing thought leadership on end-to-end user experience
• 3 + years of work experience as Product Manager working on data platform products

Benefits at Credit Karma includes:

• Medical and Dental Coverage
• Retirement Plan
• Commuter Benefits
• Wellness perks
• Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
• Education Perks
• Paid Gift Week in December

Pay Transparency Notice: Credit Karma’s mission of championing financial progress for all starts from within. That’s why we implemented role-based compensation, which ensures people who are in the same role receive the same pay with variations for geographic location only. It’s all part of a more comprehensive DEI strategy that helps level the playing field. The base salary for this role is $260,239 – 264,986, plus equity and benefits. 

We’re a team of top-notch engineers, data scientists and product thinkers, and the Technical Program Management team is the glue that keeps interdisciplinary teams coordinated to ship a constant stream of new features into the hands of our members. TPM’s play strategic roles in delivery against our most critical business goals. We make continuous improvements to team processes and programs to improve velocity and efficiency; and we foster collaboration across Product, Design, Engineering, Security, Legal, Analytics, Business Development, Marketing to achieve successful business outcomes. We play a critical role in scaling the company to meet the ever-evolving needs of the business. 

What you’ll do:

• Be the visible driver of defining and delivering on critical business goals 
• Partner with cross-functional leaders to foster a culture of collaboration and communication
• Create efficiencies across teams by identifying new processes or improvements to existing processes
• Leverage project management and program management skills to manage dependencies, assess and mitigate risks, and manage stakeholder expectations
• Work with Credit Karma’s data partners to maintain and expand our most foundational services 

What’s great about the role:

• You have a visible impact on the success of the team. Our TPM’s are always in the middle of the action, and in high demand.
• You have autonomy to run your programs the way you feel is most efficient. 
• You can create change. Credit Karma has a culture of experimentation in everything we do, and people are open to trying new things. There is no red tape: your ability to create change is only limited by your ability to influence others. 
• You learn a lot. Every day brings a new challenge, and the speed at which we operate and the innovation being demanded means endless learning opportunities to advance your career.   

What we are looking for:

• 2+ years of experience working with Engineering teams in a technology company.
• Bachelor’s Degree or equivalent in a technical or related field from an accredited college or university, or equivalent job experience.

What we would love to see: 

• You are proactive and passionate about continuous improvement. 
• You have start up or small company experience, or success working in similar low structure environments.
• You have clear opinions on what Program Management is and how to structure a program in an environment that may not have a clear structure already.
• You have a track record of delivering projects involving 3 or more teams and 20 or more individuals from conception to launch.
• You are experienced with Scrum, Kanban, Lean, and scaled Agile principles and practices.
• You’re comfortable advocating for unique solutions, rather than assuming we are doing things right.
• You have the ability to understand your audience and tailor your communication accordingly.
• You have an interest in leveraging AI technology to drive innovation.

Benefits at Credit Karma includes:

• Medical and Dental Coverage
• Retirement Plan
• Commuter Benefits
• Wellness perks
• Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
• Education Perks
• Paid Gift Week in December

Pay Transparency Notice: Credit Karma’s mission of championing financial progress for all starts from within. That’s why we implemented role-based compensation, which ensures people who are in the same role receive the same pay with variations for geographic location only. It’s all part of a more comprehensive DEI strategy that helps level the playing field. The base salary range for this role is $154,000 – 187,220, plus equity and benefits. 

We are seeking an experienced hands-on AWS Connect and IVA/IVR Engineer to join our team. In this role, you will be responsible for designing, implementing, and optimizing AWS Connect and Intelligent Virtual Assistant (IVA)/Interactive Voice Response (IVR) solutions. You will work closely with our cross-functional teams to understand business requirements and provide technical expertise to improve and scale up our AWS Connect capabilities.  If you are passionate about leveraging AWS Connect and IVA/IVR technologies, along with expertise in Lambda, SMS, chat, monitoring tools, and other AWS capabilities, to deliver exceptional customer experiences, we would love to hear from you.

What you’ll do:

• Design, develop, and implement AWS Connect solutions for our organization, ensuring high availability, scalability, and performance.
• Configure and customize IVR call flows, chatbots, and virtual assistants to enhance customer experience and optimize call routing and handling.
• Collaborate with stakeholders to gather business requirements and translate them into technical specifications for AWS Connect and IVA/IVR solutions.
• Integrate AWS Connect with Salesforce Service Cloud to streamline customer interactions and data synchronization.
• Utilize AWS Lambda to develop serverless functions for customizing and extending AWS Connect capabilities.
• Implement SMS messaging capabilities using AWS services such as Amazon SNS and Amazon Pinpoint.
• Design and deploy chat solutions leveraging AWS services like Amazon Connect Chat and Amazon Lex.
• Set up and configure monitoring tools such as Amazon CloudWatch to track and analyze AWS Connect performance and operational metrics.
• Optimize and fine-tune AWS Connect configurations to improve call center efficiency, agent productivity, and customer satisfaction.
• Conduct regular monitoring, analysis, and troubleshooting of AWS Connect and IVA/IVR systems to identify and resolve performance issues or bottlenecks.
• Stay updated with the latest AWS services and features, and propose innovative solutions to enhance our AWS Connect capabilities.
• Provide technical guidance and support to cross-functional teams, including developers, administrators, and business analysts.
• Collaborate with AWS and Salesforce architects to ensure the overall AWS architecture aligns with best practices and industry standards.

What we are looking for:

• Bachelor’s degree in Computer Science, Engineering, or a related field. Relevant certifications in AWS and Salesforce will be a plus.
• Proven experience working with AWS Connect and implementing IVA/IVR solutions.
• Strong understanding of AWS services and architecture, including Lambda, S3, EC2, CloudFormation, CloudWatch, Amazon SNS, and Amazon Pinpoint.
• Familiarity with Salesforce Service Cloud and its integration with AWS Connect.
• Proficiency in programming languages such as Python, JavaScript, or Java for customization and automation.
• Experience with call center technologies, telephony infrastructure, and CRM systems.
• Solid understanding of networking, security, and data privacy principles in cloud environments.
• Experience in designing and implementing chat solutions using AWS services like Amazon Connect Chat and Amazon Lex.
• Knowledge of monitoring tools such as Amazon CloudWatch for tracking and analyzing AWS Connect performance.
• Strong problem-solving skills and ability to troubleshoot complex issues in AWS Connect and IVA/IVR systems.
• Excellent communication and collaboration skills to work effectively with cross-functional teams and stakeholders.
• Ability to adapt to a fast-paced, dynamic work environment and manage multiple priorities.

Benefits at Credit Karma includes:

• Medical and Dental Coverage
• Retirement Plan
• Commuter Benefits
• Wellness perks
• Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
• Education Perks
• Paid Gift Week in December

Pay Transparency Notice: Credit Karma’s mission of championing financial progress for all starts from within. That’s why we implemented role-based compensation, which ensures people who are in the same role receive the same pay with variations for geographic location only. It’s all part of a more comprehensive DEI strategy that helps level the playing field. The base salary range for this role is $150,000 – $180,000, plus equity and benefits.

Intuit Credit Karma depends upon our users’ trust.  We earn and maintain that trust by demonstrating our commitment to safeguarding their information.  The Trust & Safety team has the critical responsibility of protecting Credit Karma’s members by securing our online processes, and preventing online fraud and abuse throughout the Credit Karma product suite. 

What you’ll do:

• Work closely with the product security and engineering teams at Credit Karma and Intuit to design and build systems that power Credit Karma’s fraud prevention, detection and remediation
• Partner with the data science teams at Credit Karma and Intuit to leverage and utilize data science models to suit the fraud detection and prevention needs of the Credit Karma business, while balancing revenue, risk and customer experience
• Work with product and data engineering teams to integrate data from internal services and external service providers into Credit Karma’s fraud detection system; automate data processes and set up data quality monitoring to improve data accuracy and usability
• Use your fraud and abuse domain expertise to respond to fraudulent and abusive activity on the platform in collaboration with the security, product, and operations teams
• Collaborate on developing, managing and optimizing strategies and policies that aim to prevent, detect and mitigate identity fraud and abuse on Credit Karma
• Build strong relations with engineering, product, data science, policy, and operations teams at Credit Karma, its vendors and partners to achieve these goals

What’s great about the role:

• Work on solutions that get used at scale: Credit Karma has over 120MM members!
• Collaborate cross-functionally on solving challenging, complex, fascinating problems in a dynamic setting: Fraud actors constantly adapt
• You will help guide the direction of the fraud prevention function at Credit Karma
• Help our members make financial progress in a safe and secure environment

Minimum Basic Requirement:

• 5+ years of relevant work experience in identity and account fraud, credit risk and/or financial fraud risk
• Deep understanding of fraud detection/prevention technologies, fraud prevention system design,  and relevant data needs
• Authoritative knowledge SQL and Python
• Strong business problem solving, communication and collaboration skills.

Benefits at Credit Karma include:

• Medical and Dental Coverage
• Retirement Plan
• Commuter Benefits
• Wellness perks
• Paid Time Off (Vacation, Sick, Child Bonding, Cultural Observance, Birthday)
• Education Perks
• Paid Gift Week in December

As a Software Engineer your role will be to own and drive our continued scaling in the U.K. and contribute to key decisions along the way that will influence our entire organisation.

What you’ll do: 

• Contribute to key efforts including build out of new product features, design & development of new microservices, and extending Credit Karma’s platform to new countries and markets
• Take an active role in your technical growth, and the processes that support overall team growth
• Scoping and planning work across multi-team efforts, working closely with business partners to define a product vision in technical terms, and plan implementation and delivery

What’s great about the role: 

• The autonomy, pace, and quick decisioning of a startup, with the stability of Credit Karma’s mature platform and business
• Lots of opportunity to break new ground, discover and solve brand new challenges, and make key decisions impacting a large engineering organization
• Have the autonomy to achieve results without micromanagement

Minimum Basic Requirement:

• 1+ years experience in TypeScript
• 3+ years experience in Scala, Java, Clojure and/or any functional language. We code primarily in Scala, so you’ll be excited to either ramp or continue with such
• 3+ years experience in microservices architecture, messaging patterns, deployment models, domain driven design

What we would like to see:

• Approaches problems with a pragmatic, analysis driven approach – understands well trade-offs between perfection and time, with an eye towards iterative delivery of product features, and utilizes this capacity to plan and deliver on product requirements
• DevOps experience a plus, specifically Docker, Kubernetes & Cloud Services
• React & Node.js experience is a plus 
• Professional experience across entire software development process, from development environment, to CI & CD, to production deployment, product and application performance measurement
• Professional experience developing large-scale, high-volume services
• Significant professional experience in server-side development

As a Product Manager for Data Sharing & Platform strategy at Credit Karma, you will play a pivotal role in driving strategic partnerships and collaboration efforts across Intuit, a key partner in our ecosystem. You are a visionary who guides new technical product ideas from ideation to full blown product launch. You will work closely with cross-functional teams to leverage data effectively, identify opportunities, and deliver innovative solutions that enhance the financial well-being of our members.

By joining Credit Karma’s AI team, you will spearhead the development of groundbreaking full-stack technologies, driving innovation at scale and shaping the next generation of data-driven and AI-powered platforms. With your strategic expertise, you will empower millions of members to establish financial wellbeing.

What you will do:

• Data Strategy: Develop and execute a comprehensive technical product vision and data sharing strategy to enable broader strategic goals for Intuit and Credit Karma
• Product Development: Lead the ideation, prioritization, and development of data-driven products by leveraging key insights to identify significant data & platform opportunities
• Cross-functional Collaboration: Work closely with engineering, design, data science, marketing and other teams to ensure successful execution of data collaboration projects, from concept to launch.
• Data-driven Problem Solving: Inform product strategies and roadmaps with a data-driven approach, leveraging data, research and market analysis to guide decision-making. Thrive in fluid environments with creative problem-solving.
• Performance Tracking: Define and track key metrics to measure the success and impact of data collaboration efforts, iterating on strategies based on insights and feedback.
• Compliance and Privacy: Ensure compliance with relevant regulations and best practices related to data sharing and privacy, working closely with legal and compliance teams.
• Partnership Management: Build and maintain strong relationships with counterparts at Intuit to drive collaboration and align on data initiatives and priorities

What We Are Looking For:

• 8+ years of product management experience or related industry experience
• Stakeholder management: Comfortable navigating difficult situations, negotiating timelines, and influencing internal and external stakeholders
• Strategic thinker, with a track record of driving results in a fast-paced, dynamic environment.
• Data-driven decision making: Ability to use data and metrics to back up assumptions, make recommendations, prioritize features and drive actions
• Engineering collaboration: You have partnered closely with engineering teams to build and complex data products at scale
• User empathy: Strong user empathy and drive to influence data product strategy and roadmap by providing thought leadership on end-to-end user experience
• 3 + years of work experience as Product Manager working on data platform products

Benefits at Credit Karma includes:

• Medical and Dental Coverage
• Retirement Plan
• Commuter Benefits
• Wellness perks
• Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
• Education Perks
• Paid Gift Week in December

Pay Transparency Notice: Credit Karma’s mission of championing financial progress for all starts from within. That’s why we implemented role-based compensation, which ensures people who are in the same role receive the same pay with variations for geographic location only. It’s all part of a more comprehensive DEI strategy that helps level the playing field. The base salary for this role is $325,287 – 331,232, plus equity and benefits. 

The Credit Karma Money team is a fundamental piece to achieving that vision. We want to change consumers’ relationship with money, to help them spend wisely, save for the future and build wealth. With the launch of high yield savings and checking/ debit a few years back, we are well on our way to achieving this vision of helping our members throughout their financial journey. 

The Risk and Payments data science team is on a mission to enhance the Credit Karma Money product and service experience for members, by optimizing existing features and enabling new features while protecting members and their money from fraud, through the application of machine learning and artificial intelligence solutions.  As Credit Karma Money grows, it’s more important than ever that we continue to build world-class risk and payment capabilities within our data infrastructure.

We are looking for an innovative, experienced and hands-on Staff Data Scientist to join our effort to help Credit Karma Money members achieve their financial goals.

What you’ll do:

• Provide technical leadership for the Risk & Payments Data Science team by enhancing the impact of others and playing an active role in fostering a culture of ownership and autonomy.
• Lead the credit risk data science initiatives for the new and evolving CK Money product offerings focusing on the lending domain, including complete hands-on ownership of the model lifecycle, ownership of success and key results at the program-level, and driving the technical strategy and strategic decisioning roadmap across all involved teams.
• Partner with colleagues throughout the organization to identify high-impact opportunities to leverage and utilize data science models to best suit the business needs, including contributing to strategies which balance revenue and risk.
• Contribute to the evolution of our data and machine learning infrastructure to improve efficiency and effectiveness of data science solutions
• Contribute to the design and execution of a cohesive data strategy (evaluating, obtaining, accessing and optimally storing data) across all data users
• Represent the team and Credit Karma in internal and external forums such as executive level presentations, conferences, speaking engagements and meetups, and act as a talent magnet and spokesperson in such forums.  
• Research and implement practical and creative machine learning and statistical approaches suitable for our fast-paced, growing environment.

What’s great about the role:

• Solve hard, meaningful problems with fun, smart people.
• Experience professional growth and encourage growth throughout the team.
• Work cross functionally (with executives, engineering, rules & strategy, product, analytics, operations and other data science teams) to ensure efficient and effective use of data science in ways that make an immediate and substantial impact

Minimum Basic Requirement:

• Advanced Degree (Ph.D. / MS) in Computer Science, Data Science, AI, Mathematics, Statistics, Physics or a related quantitative discipline
• 6-8+ years of experience in Data Science / Machine Learning and related areas
• Relevant work experience in credit risk and/or financial fraud risk, with deep understanding of payment systems, money movement products, and banking, finance, credit bureau, and fraud detection data
• Experience and deep understanding of a variety of machine learning techniques, including but not limited to, deep learning, tree-based models, reinforcement learning, clustering, time series, causal analysis, and natural language processing
• Proficiency in deep learning ML frameworks such as TensorFlow, PyTorch, etc.  
• Ability to quickly develop a deep statistical understanding of large, complex datasets
• Expertise in designing and building efficient and reusable data pipelines and framework for machine learning models
• Authoritative knowledge of Python and SQL
• Strong business problem solving, communication and collaboration skills
• Ambitious, results oriented, hardworking, team player, innovator and creative thinker

Preferred Qualifications:

• Work experience with public cloud platforms (especially GCP), Apache airflow, Vertex AI, unsupervised machine learning, anomaly detection, Scala, data-driven strategy design and optimization
• Experience in MLOps infrastructure and tooling
• Experience in graph modeling (GNNs)
• Experience with experimentation design and analysis

Benefits at Credit Karma includes:

• Medical and Dental Coverage
• Retirement Plan
• Commuter Benefits
• Wellness perks
• Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
• Education Perks
• Paid Gift Week in December

Pay Transparency Notice: Credit Karma’s mission of championing financial progress for all starts from within. That’s why we implemented role-based compensation, which ensures people who are in the same role receive the same pay with variations for geographic location only. It’s all part of a more comprehensive DEI strategy that helps level the playing field. The base salary for this role is $331,066, plus equity and benefits.

As a software engineer on our product engineering team, you’ll get to lead a growing team at Credit Karma that works across various verticals (home, auto, personal loans, and credit cards). You’ll impact a platform that is responsible for handling millions of members accessing their Credit Karma accounts, including registration, login, SMS 2FA, and account recovery.  Further, you’ll help build product experiences that guide our members through the most challenging financial decision of their lifetime: buying their dream home. From finding a realtor, understanding loan options, and applying to get pre-approved, we help our members every step of the way. There is an enormous opportunity to build things at scale, move fast, and have a high impact across many different products. Credit Karma’s Engineering team helps our partners deliver certainty, transparency, and ease to all of our members and youll be apart of a team building a suite of partner-facing products to deliver a seamless experience to our members.

What will you do?

• As a full-stack software engineer, you will contribute to a wide variety of projects that power our business and help deliver value to our members.
• We have a wide array of challenges — from building scalable systems to supporting new product features, to launching new experiences on both desktop and mobile web.
• You’ll be a member of a small cross-functional scrum team and get involved in every aspect of the product development cycle.
• You’ll work closely with product,design, and other engineers/teams and be in charge of the development of your product features–you’ll figure out how they should be architected, design the DB schema, write the code, write the unit tests, and make sure that loose ends are tied up.
• We are a growing Engineering team, yet we offer a great deal of autonomy and flexibility.
• Identifying ways to improve our technology and process
• Participating in code and technical design reviews

What’s Great About it

• You’ll have a leading role in achieving a great mission: helping people reach their financial goals
• You’ll have lots of opportunity to break new ground, discover and tackle brand new challenges, and make key decisions impacting a large engineering organization
• And, of course, you get all those awesome company perks that you probably already read about

What do we expect?

• 5 to 8+ years of professional experience in at least one dynamic server-side language: TypeScript, Scala, Java, or similar
• Experience in React, AngularJS or similar frameworks
• Experience with GraphQL and Google Cloud a plus
• A solid foundation in OOP, design patterns, algorithms, programming languages, networking and Linux operating systems.
• Strong understanding of deployment strategies and production infrastructure needs.
• Extensive experience in application scalability at any application tier.
• Strong communication and leadership abilities.
• You bring a strong sense of empathy, while still being able to challenge the status quo.
• You’re comfortable moving fast, and agile.
• Opinionated and still able to compromise.

Benefits at Credit Karma includes:

• Medical and Dental Coverage
• Retirement Plan
• Commuter Benefits
• Wellness perks
• Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
• Education Perks
• Paid Gift Week in December

Credit Karma’s Lightbox Product team is responsible for providing tools for our partners to generate pre-approved offers for our members. Offer certainty is of the utmost importance, especially for our subprime members, and we have built tech and tools for partners to host their own targeting models to select the right population that they can pre-approve. Over the past 4 years, we have gone from providing 0 high-certainty offers to hundreds of thousands of high certainty offers. And we have an audacious goal to provide these offers outside of the Credit Karma ecosystem, thus multiplying Credit Karma’s revenue multiple folds. 

What you’ll do: 

• Responsible for a key metric that helps our members, partners and business succeed
• Discover problems for our partners that will help us make progress for the key metric that you are responsible for
• Come up with a roadmap to solve the problems that you discover
• Define product requirements, goals, KPIs, and milestones and work cross-functionally to execute on your roadmap. You will collaborate effectively with others to deliver high-quality outcomes  
• Partner closely with engineering, design, research, marketing, and other stakeholders to develop value-driving strategies
• Collaborate with leadership across Credit Karma to ensure the product delivers on its mission to champion financial progress for all

What’s great about the role: 

• Rare opportunity to deliver impact at scale to our massive member base of more than 100 million members
• High impact, high visibility – play a key role in the Credit Karma’s high-certainty strategy
• Work in a highly cross-functional, highly collaborative environment – you are the hub of many spokes within Credit Karma
• Use business acumen, analytical skills and relationship experience to market and execute complex initiatives

Minimum Basic Qualifications:

• Bachelor’s degree from an accredited college or university 
• 2-3 years of product experience. Fintech experience not required. B2B experience preferred

Preferred Qualifications: 

• Creative product thinker with strong product ability. Can partner closely with design to craft simple and delightful experiences, even in the face of complex constraints and requirements
• Entrepreneurial spirit, grit, and ability to get things done. Track record of shipping multiple complex consumer products with broad reach and measurable impact
• Can strike a healthy balance between speed of execution and maintaining a high quality bar. Adept at driving prioritization decisions and trade-offs based on user needs and company priorities
• High ownership mentality with a strong willingness to roll up your sleeves while also being able to delegate effectively and lean on others 
• Outcomes-driven, ability to define KPIs and articulate how they can be met by the product plan. Analytical mindset and data-driven approach to strategic planning and problem solving

Benefits at Credit Karma includes:

• Medical and Dental Coverage
• Retirement Plan
• Commuter Benefits
• Wellness perks
• Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
• Education Perks
• Paid Gift Week in December

Pay Transparency Notice: Credit Karma’s mission of championing financial progress for all starts from within. That’s why we implemented role-based compensation, which ensures people who are in the same role receive the same pay with variations for geographic location only. It’s all part of a more comprehensive DEI strategy that helps level the playing field. The base salary for this role is $191,186 – 237,485, plus equity and benefits. 

• Partner with Business Users, Analysts, Developers and PMs to identify continuous system & process improvement, implement new features and enhance existing systems.
• Conceptualize, propose, design, implement, and develop solutions from end to end and be responsible for the applicable technical architecture and documentation.
• Lead projects  for specialized systems and application development in areas of complex problems.
• Lead to define complex application development, administration, processes, test routines and programming standards.
• Mentor and supervise professional staff, as necessary, working on all phases of the application development lifecycle.
• Perform oversight, governance, and delivery of Salesforce projects. Responsible for support, maintenance, operation, and upgrades of Salesforce and interfaces to third-party or internally connected applications.
• Perform testing, debugging, change control, and documentation for major projects within the program.
• Become the technical subject matter expert for your focus area(s) by building on past experience, familiarizing yourself with our business/ goals, and maintaining an awareness of industry trends

• Solid (verbal and written) communication and interpersonal skills, ability to communicate effectively to personnel with varying degrees of technical aptitude.
• Experience with and SOLID understanding of Salesforce Service Cloud, Community, Chat, IVA/IVR  & integration, Omni Channel and Apps. Some exposure to Analytics & Salesforce Einstein is a plus.
• Deep experience with Apex Controllers, Triggers, Batch Apex, Test Classes, Salesforce Framework practices, Visualforce, Lightning Component Bundles, Lightning App Builder, Lightning Console, Salesforce Lightning Community Template
• Ability to use additional API techniques such as Salesforce Bulk, REST, SOAP, Mulesoft, Streaming and Metadata API
• Experience with environment management, release management, code versioning, deployment methodologies, and CI/CD tools such as Copado and GitHub.
• Experience leading activities on structured team development projects.
• Ability to recognize and recommend needed changes in user and operations procedures including participation in code reviews.
• Experience with Google Cloud platform (GCP) and Amazon AWS preferred
• Be scrappy and be able to deal with ambiguity in a dynamic fast-paced business environment
• Bachelor’s Degree in Computer Science or a related field and 7-10 years of work experience or equivalent

Benefits at Credit Karma includes:

• Medical and Dental Coverage
• Retirement Plan
• Commuter Benefits
• Wellness perks
• Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
• Education Perks
• Paid Gift Week in December

Credit Karma’s Credit Cards team is looking for a Senior Product Designer. You’ll be working closely with product managers, engineers, analysts, and researchers to drive growth and learning within the Cards team. You’ll lead design for complex projects with large scope in a rapidly experimental team with high impact to the business.

What you’ll do:

• Create high quality user experiences that aim to help our members make financial progress through creating new features that bring people back to Credit Karma, experiences that help members find the right card for them and marketplace offer tiles 
• Lead complex projects with large scope. You will be expected to lead the design thinking process, from conducting user research to identify customer needs, to crafting and iterating on design solutions, wireframes and high fidelity prototypes
• Leverage data and analytics to generate member-focused hypotheses for iterative product experimentation
• Create experiments around hypotheses that gain learning from research or insights to identify new areas for our business
• Communicate excellently, conveying design ideas and solutions through both verbal and visual means, ensuring alignment with stakeholders and team
• Uphold design standards, patterns, processes, and behaviors across our platforms
• Partner closely with product managers, business leads, researchers, and analysts to explore and identify opportunities to solve member problems

What’s great about this role:

• You’ll be a part of a high impact, collaborative, fast growing and high impact team
• You’ll be experimenting with cross functional partners and will be on one of the highest revenue driving team
• You’ll always ship to learn more about our members and the business

Minimum Basic Requirements:

• 5+ years of relevant product design experience
• Proficient in Sketch, Figma, Adobe XD or similar
• Demonstrated experience shipping user centered products
• Case studies of several projects in market, showing strong examples of discovery and iteration

Preferred Qualifications: 

• Previous experience as a designer working in fintech/credit cards
• Experience designing products that fit into complex systems and user journeys
• Experience partnering with researchers to gain insight and develop strategies to deliver high impact approaches 
• Ability and experience with a mobile first design approach
• A demonstrated history of leveraging data collection mechanisms to create meaningful product experiences

Benefits at Credit Karma includes:

• Medical and Dental Coverage
• Retirement Plan
• Commuter Benefits
• Wellness perks
• Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
• Education Perks
• Paid Gift Week in December

Pay Transparency Notice: Credit Karma’s mission of championing financial progress for all starts from within. That’s why we implemented role-based compensation, which ensures people who are in the same role receive the same pay with variations for geographic location only. It’s all part of a more comprehensive DEI strategy that helps level the playing field. The base salary for this role is $172,962 – $191,186, plus equity and benefits.

Credit Karma is looking for an experienced employment counsel who is passionate about all things employment.  As Employment Counsel, you will proactively assess legal risks and advise on employment issues. You will work closely with other members of the Legal and People teams and leaders across the organization to effectively manage risk and help the company scale. 

What You’ll Do:

• Provide advice/counsel on a variety of employment topics such as performance management, leaves of absence, accommodations, wage and hour, DEI, internal investigations, reorganizations, redundancy and role eliminations
• Assist in building out and maintaining a confidential, one-stop shop HR-Legal Hub with access to various resources
• Develop and conduct training for employees, managers, and the People team
• Advise on employment matters, both domestically and internationally, including state and federal compliance (e.g., ADA, ADEA, Title VII, FMLA, FLSA, WARN Act and state/municipal equivalents), disciplinary actions, wage & hour issues, investigations and disability accommodation
• Investigate and respond to claims, demand letters, administrative complaints, audits, and other employment-related inquiries
• Actively monitor new laws, regulations and decisions affecting the substantive areas of employment law and litigation and provide strategic advice to relevant stakeholders
• Respond to day-to-day policy issues raised within the organization and, according to circumstances, provide guidance and recommendations for resolution
• Draft and negotiate offer letters and employment-related agreements, including severance, separation, restrictive covenant, retention and other agreements
• Draft employee-facing policies, handbooks and other resources, enhance our processes and forms
• Support resolution of federal, state and local agency claims and charges
• Provide employment law support for mergers, acquisitions and joint ventures
• Manage employment arbitrations and litigation, including developing litigation strategy and selecting and managing outside counsel
• Manage outside counsel on employment matters

Minimum Base Requirements:

• Juris Doctorate (JD) degree from an accredited law school
• Valid state bar membership and the ability to practice in-house in North Carolina or California
• 7+ years of experience as counsel focused on labor and employment matters, advising on Title VII, FMLA, ADA, FLSA, and California state equivalents
• Demonstrated ability to handle both complex legal analysis and nuts and bolts program design and project management
• Ability to evaluate risk in light of business and practical considerations and make clear and concise recommendations
• Ability to balance and prioritize multiple time-sensitive tasks effectively and independently
• Ability to work effectively and collaboratively within the Legal and People teams. 
• Strong written and oral communication skills

Preferred Qualifications:

• Prior in-house experience preferred
• Experience as an employment litigator, representing companies in disputes
• Proficiency with California employment laws and regulations
• Experience with technology or fast-paced startups, including the ability to think creatively, exercise sound judgment, and make clear recommendations to support business partners and cross-functional stakeholders

Benefits at Credit Karma includes:

• Medical and Dental Coverage
• Retirement Plan
• Commuter Benefits
• Wellness perks
• Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
• Education Perks
• Paid Gift Week in December