We’re looking for an experienced Staff Product Researcher (Mixed Methods) to help advance our team and lead research initiatives that align to company priorities. As a member of our research organization, you’ll be playing a pivotal role in shaping the future of insights at Credit Karma and championing a member-centric approach to our products, business, and culture. 

Partnering closely with cross functional leaders across the company, you will showcase the potential for insight to have impact on both our members and our business. Our team conducts exploratory, formative, and evaluative research studies that unlock business outcomes and enable teams to make informed and confident decisions. In this role you’ll be expected to shape future roadmaps, identify high priority and critical questions, and influence change through your work. 

You have extensive knowledge and experience in qualitative research methods, as well as a good understanding of quantitative methods. You are able to bring together qualitative and quantitative data to create new and insightful points of view. 

You are self-motivated, detail-oriented, and able to work efficiently and effectively with cross-functional teams. You can perform and improvise under tight timelines and changing environments. You are a natural leader and an advocate for our Members. You are an excellent communicator, excited to work closely with stakeholders, comfortable in a flat, fast moving, collaborative organization, and motivated by Credit Karma’s mission to help champion financial progress for all!

What you’ll do:

• Identify research topics and plan studies to deliver significant impact on our members and company
• Directly lead research projects end-to-end, including planning, design, analysis, communication, and application of generative, formative, and post-launch evaluative research
• Package insights into durable tools, frameworks, and assets for designers, product managers, content strategists, and marketing partners to leverage (personas, frameworks, use cases, design principles, scenarios, etc)
• Drive leadership buy in and support by regularly meeting, presenting findings, connecting research insights to business outcomes and quantifying business value at the executive level
• Identify and shape creative and compelling ways to evangelize member-centricity, bring awareness to rigorously developed high quality insights, and the potential for integration of research throughout the company
• Define new programs, processes, and systems that help build the function of Research and Member Insights across the organization

Minimum Basic Requirement:

• 10+ years experience in applied research and consumer tech 
• Track record of proactively engaging and leading cross-functional teams through research initiatives, and delivering on measurable business outcomes
• Demonstrated ability to advocate for an organization’s customers and champion the effective integration of insights into the company 
• Demonstrated leadership in advancing the practice of research through high quality execution, identifying and creating relevant org-wide programs to grow the capability of the team
• Experience defining research roadmaps, prioritizing multiple efforts and leading highly complex multi-method research inquiries 
• Command of a broad set of qualitative and quantitative research and user-centered methods
• Expertise in quantitative research methods(surveys), experiment design,  behavioral analysis, and statistics
• Excellent communication skills, with strong ability to synthesize and communicate ideas visually, verbally, and in writing, influencing regularly at the executive level

Preferred Qualifications:

• Comfort and familiarity with quantitative methods, behavioral analysis, and/or statistical concepts
• Experience creating customer-centric deliverables (i.e. frameworks, journey maps, videos, etc.)
• Domain expertise in fintech
• A bachelor’s degree is required and a Masters or PhD degree is a bonus – a degree in Design, HCI, Communication, Social science, MSI, MBA, Psychology, Cognitive Science, Anthropology or a related field considered an advantage

Benefits at Credit Karma includes:

• Medical and Dental Coverage
• Retirement Plan
• Commuter Benefits
• Wellness perks
• Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
• Education Perks
• Paid Gift Week in December

We’re looking for an experienced Staff Product Researcher (Mixed Methods) to help advance our team and lead research initiatives that align to company priorities. As a member of our research organization, you’ll be playing a pivotal role in shaping the future of insights at Credit Karma and championing a member-centric approach to our products, business, and culture. 

Partnering closely with cross functional leaders across the company, you will showcase the potential for insight to have impact on both our members and our business. Our team conducts exploratory, formative, and evaluative research studies that unlock business outcomes and enable teams to make informed and confident decisions. In this role you’ll be expected to shape future roadmaps, identify high priority and critical questions, and influence change through your work. 

You have extensive knowledge and experience in qualitative research methods, as well as a good understanding of quantitative methods. You are able to bring together qualitative and quantitative data to create new and insightful points of view. 

You are self-motivated, detail-oriented, and able to work efficiently and effectively with cross-functional teams. You can perform and improvise under tight timelines and changing environments. You are a natural leader and an advocate for our Members. You are an excellent communicator, excited to work closely with stakeholders, comfortable in a flat, fast moving, collaborative organization, and motivated by Credit Karma’s mission to help champion financial progress for all!

What you’ll do:

• Identify research topics and plan studies to deliver significant impact on our members and company
• Directly lead research projects end-to-end, including planning, design, analysis, communication, and application of generative, formative, and post-launch evaluative research
• Package insights into durable tools, frameworks, and assets for designers, product managers, content strategists, and marketing partners to leverage (personas, frameworks, use cases, design principles, scenarios, etc)
• Drive leadership buy in and support by regularly meeting, presenting findings, connecting research insights to business outcomes and quantifying business value at the executive level
• Identify and shape creative and compelling ways to evangelize member-centricity, bring awareness to rigorously developed high quality insights, and the potential for integration of research throughout the company
• Define new programs, processes, and systems that help build the function of Research and Member Insights across the organization

Minimum Basic Requirement:

• 10+ years experience in applied research and consumer tech 
• Track record of proactively engaging and leading cross-functional teams through research initiatives, and delivering on measurable business outcomes
• Demonstrated ability to advocate for an organization’s customers and champion the effective integration of insights into the company 
• Demonstrated leadership in advancing the practice of research through high quality execution, identifying and creating relevant org-wide programs to grow the capability of the team
• Experience defining research roadmaps, prioritizing multiple efforts and leading highly complex multi-method research inquiries 
• Command of a broad set of qualitative and quantitative research and user-centered methods
• Expertise in quantitative research methods(surveys), experiment design,  behavioral analysis, and statistics
• Excellent communication skills, with strong ability to synthesize and communicate ideas visually, verbally, and in writing, influencing regularly at the executive level

Preferred Qualifications:

• Comfort and familiarity with quantitative methods, behavioral analysis, and/or statistical concepts
• Experience creating customer-centric deliverables (i.e. frameworks, journey maps, videos, etc.)
• Domain expertise in fintech
• A bachelor’s degree is required and a Masters or PhD degree is a bonus – a degree in Design, HCI, Communication, Social science, MSI, MBA, Psychology, Cognitive Science, Anthropology or a related field considered an advantage

Pay Transparency Notice: 

Credit Karma’s mission of championing financial progress for all starts from within. That’s why we implemented role-based compensation, which ensures people who are in the same role receive the same pay with variations for geographic location only. It’s all part of a more comprehensive DEI strategy that helps level the playing field. The base salary for this role is 313,661, plus equity and benefits. 

Benefits at Credit Karma includes:

• Medical and Dental Coverage
• Retirement Plan
• Commuter Benefits
• Wellness perks
• Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
• Education Perks
• Paid Gift Week in December

The Site Reliability Engineering team is responsible for enabling the organization by developing tooling and architectural patterns to leverage the public cloud in a reliable and scalable manner. As a Senior Software Site Reliability Engineer II, you will serve as a technical leader for the team as well as the organization and help evolve our technology through automation and reliable architecture as well help increase velocity by adoption of such implementations.

 What you’ll do:

• Driving solutions and implementing systems that propel the organization as we leverage the capability of the Cloud to provide a seamless Platform
• Design, deploy, and maintain high-throughput Kafka clusters supporting real-time data streaming at scale
• Core infrastructure service architecture and reliability (Kafka, DNS, GCS, BigQuery, ContainerOptimizedOS, etc. )
• Core infrastructure tools and frameworks (Configuration Management, IAM, CI/CD, Infrastructure as Code, AIOps, Monitoring, HA, etc.)
• Working with Public Cloud, e.g. Google Cloud Platform, AWS, etc as well as container orchestration systems like Kubernetes
• Collaborate across Engineering and Product teams to translate application requirements to infrastructure capabilities
• Maintaining an automation centric vision and incorporating SRE methodologies in an effort to increase reliability and decreasing toil
• Involvement in technical design and architecture discussions and decisions as well as contributing to technical troubleshooting in various parts of the stack

What’s great about the role:

• You will have the opportunity to contribute greatly to an extremely engineering-focused organization.
• Your contributions will have a noticeable impact on our members as well as your fellow Karmanauts (that’s what we call ourselves).
• You will be involved in organizational efforts of continuous improvement to increase and ensure the reliability of Credit Karma.
• You will get broad exposure to our full stack, consisting of desired and progressive technologies such as Google Cloud Platform, Kafka, Terraform, etc.
• You will grow and learn and have fun doing it–it’s part of our culture.
• And, of course, all those awesome company perks that you have probably already read about.

What we’re looking for:

• 5+ years of experience and strong understanding of Linux systems, networking (TCP/IP, HTTP, DNS, TLS), and containers.
• Experience supporting Kafka/Pubsub data infrastructure and working alongside data engineering teams. 
• Strong understanding of Computer Engineering with a focus on Infrastructure, Platform, and Application (Cloud, Containerization, Container orchestration, Network, Application Reliability, Database Architecture).
• Experience running Infrastructure at scale; utilizing Configuration Management and automation to ensure scale and reliability.
• Proficient in scripting with Python, Go, or other high-level object-oriented languages for automation and process optimization.
• Ability to communicate effectively vertically and horizontally within the organization via demonstrated written and verbal communication skills.

What we’d like to see:

• Experience operating large kafka clusters with exposure to contributing/updating open source kafka clients/frameworks.
• Experience developing technical design documents, roadmaps, and architectural plans for at scale infrastructure solutions.
• Advanced knowledge of Python, Go, or other higher-level OOP languages (eg. Ruby, C++, Scala, etc).
• Familiarity with information security principles and best practices in virtual environments.

Benefits at Credit Karma includes:

• Medical and Dental Coverage
• Retirement Plan
• Commuter Benefits
• Wellness perks
• Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
• Education Perks
• Paid Gift Week in December

As a Senior Product Marketing Manager, you will be driving member adoption and engagement by delivering key go-to-market strategies and plans across our portfolio of financial wellness offerings, including credit monitoring and improvement, financial product marketplaces, and more. Specific initiatives will vary based on priority but some examples include increasing adoption and engagement for our Tax offerings, building GTM strategies for audience segments or portfolio offerings or building and driving GTM launches for our marketplace products.

You are well-versed in all aspects of marketing including audience insights, market analysis, competitive analysis, strategy creation, cross-functional team leadership and coordination, and program execution. You will report directly to the Associate Director, Product Marketing.

What you’ll do: 

• GTM strategy: Develop marketing strategies and launch plans to drive member adoption and business growth. This includes (but is not limited to) opportunity sizing, segmentation, targeting, positioning, messaging framework, and channel strategies
• Market, customer and competitive analysis: Analyze behavioral metrics, market/competitive data, business performance data and customer research to identify growth and improvement opportunities, in close partnership with research and analytics teams
• GTM plan and program execution: Collaborate with growth marketing, product, brand, and creative strategy teams to build and deliver on GTM plans that deliver on company goals and KPIs
• Product planning: Collaborate with product and research teams to influence product strategy and roadmap development
• Partnership and influence: Work with product and marketing teams to execute strategies and programs. Inspire action through data-driven insights (market research, testing plans, etc) 

What we are looking for:

• BA/BS with 8+ years of experience in product marketing at a consumer technology company; MBA highly preferred
• 2+ years in product marketing at a large B2C tech company 
• Strong experience in product marketing fundamentals: audience insights, competitive intelligence, segmentation, targeting, personas, positioning, messaging, acquisition and engagement marketing plan development, product discovery, and product launches
• Analytical and strategic: deep analytical skills, demonstrated ability to think strategically about complex issues and strong ability to develop insights and turn those into actions and initiatives that drive results
• Proven experience as a driver as well as a collaborator/influencer across strategic and tactical initiatives: able to think big but also to drive business outcomes

What we would like to see:

• Demonstrated experience collaborating and working with product, growth marketing, research, analytics, and creative teams
• Outstanding communication skills to present strategies effectively to senior leadership and cross-functional teams in both verbal and written formats. Strong ability to frame issues, drive appropriate analyses, and make clear, impactful recommendations
• Highly collaborative work style; able to collaborate and influence cross-functionally
• High ownership mentality with a strong willingness to roll up your sleeves while also being able to delegate effectively and lean on others
• High comfort working with ambiguity, able to anticipate and adapt to shifting priorities
• Problem solver mentality – self-motivated, execution-oriented, resourceful, able to think differently to unlock paths to progress
• Growth mindset
• Fintech and/or Tax experience a plus

Pay Transparency Notice: 

Credit Karma’s mission of championing financial progress for all starts from within. That’s why we implemented role-based compensation, which ensures people who are in the same role receive the same pay with variations for geographic location only. It’s all part of a more comprehensive DEI strategy that helps level the playing field. The base salary range for this role is $195,000 – $225,000, plus equity and benefits. 

Benefits at Credit Karma includes:

• Medical and Dental Coverage
• Retirement Plan
• Commuter Benefits
• Wellness perks
• Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
• Education Perks
• Paid Gift Week in December

About the team and the role: 

Credit Karma seeks a seasoned Staff Data Engineer to play a key role in building a comprehensive data model for our Unified Customer Profile, a critical component of Intuit’s competitive advantage. As a technical leader and mentor, you will drive the development of a robust data architecture that enables seamless data integration, powers personalized member experiences, and informs business decisions. With a strong background in data architecture and engineering, you will design and implement scalable data solutions that support multiple use cases across different products or domains. Your expertise will directly impact the direction of engineering teams and influence company-wide data strategies, fostering a culture of innovation and operational excellence. You will stay ahead of industry trends, integrating best practices into our data management approach, and mentor team members to achieve exceptional results. Your unique blend of technical acumen, leadership, and strategic thinking will make you a driving force in shaping Credit Karma’s data-driven future.

What you’ll do:

• Develop and Conceptualize Data Architecture Capabilities: Design, develop, and own data architecture capabilities for large-scale projects, focusing on data ingestion, processing, storage, and retrieval, while evaluating design and operational cost-benefit tradeoffs within systems.
• Build Unified Customer Profile: Lead the development of a comprehensive data model and services for Credit Karma and Intuit’s Unified Customer profile, integrating financial data across multiple sources and systems, ensuring data quality and governance.
• Understand Capability Customers: Collaborate with stakeholders to understand the needs of capability customers, including data scientists, product managers, and business leaders.
• Develop and Drive Data-Driven Roadmaps: Develop roadmaps for data architecture capabilities that align with business objectives and overall technology strategy, influencing engineering, product and cross-functional teams to identify data opportunities and drive impactful business decisions.
• Establish Data Architecture Best Practices: Develop, maintain, and enforce data architecture standards, best practices, and design patterns to ensure consistency and quality across data capabilities.

• Enable Seamless Data Integration and Interoperability: Foster data integration and interoperability across Credit Karma and Intuit’s systems, enabling seamless data sharing and powering personalized member experiences by solving complex data integration problems using optimal ETL patterns, frameworks, and query techniques.
• Optimize Data Infrastructure for Efficiency: Optimize data pipelines, dashboards, frameworks, and systems to facilitate easier development of data artifacts, ensuring efficient and effective data integration and processing.
• Mentor and Develop Team Members: Mentor team members by giving/receiving actionable feedback, promoting growth and development.

Qualifications:

• Bachelor’s degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience with 10+ years of relevant experience.
• Proven track record of designing and implementing large-scale data warehousing solutions, with expertise in custom ETL design, implementation, and maintenance.
• Deep understanding of data modeling principles, including schema design and dimensional data modeling, with experience in writing efficient SQL queries.
• Experience with data processing, storage, and querying technologies (e.g., Hadoop, Spark, Flink Streaming, Bigquery, Dataflow, Airflow, Bigtable, Spanner and Dynamo) and object-oriented programming languages (e.g., Python, Java, C++).
• Experience with semantic search (e.g vertex ai search, AWS cloud search) and knowledge graph (e.g neo4j,) to integrate our data with generative AI experiences  
• Strong background in data analysis, with experience identifying data gaps and inconsistencies, and communicating data warehouse plans to internal customers.
• Ability to architect and develop scalable data solutions, staying ahead of industry trends and integrating best practices in data engineering.
• Excellent technical communication skills, with the ability to collaborate with cross-functional teams and drive technical innovation in data engineering.

Preferred Qualification

• Master’s or Ph.D degree in a STEM field
• Experience working with terabyte to petabyte scale data
• Ability to balance fast paced environments at a large scale company

Benefits at Credit Karma includes:

• Medical and Dental Coverage
• Retirement Plan
• Commuter Benefits
• Wellness perks
• Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
• Education Perks
• Paid Gift Week in December

Pay Transparency Notice: Credit Karma’s mission of championing financial progress for all starts from within. That’s why we implemented role-based compensation, which ensures people who are in the same role receive the same pay with variations for geographic location only. It’s all part of a more comprehensive DEI strategy that helps level the playing field. The base salary for this role is $373,226, plus equity and benefits.

As our Staff Architect for AI Applications, you will join the senior architecture team at Credit Karma and lead a technology roadmap that matures our AI capabilities, working with product leadership to power intelligent experiences that make it easier for our members to achieve their financial goals.  This is a challenging role. It will require the ability to combine solid foundational engineering skills – the skills needed to build complex consumer scale applications – with the knowledge, experience, and agility to apply nascent and volatile technologies like generative AI. Within this role, you will collaborate across all engineering teams and product development organizations, and be a trusted advisor to senior and executive leadership. 

What you’ll do:

• Drive a holistic technical strategy for building AI powered experiences and capabilities – at consumer scale – across a number of interdependent engineering teams, architects, systems and offerings.
• Influence and shape the frameworks, abstractions, and patterns used by product development teams to apply AI to solving customer problems
• Guide the applicability of AI to customer problems through a deep understanding of the value and limitations of AI technologies
• Partner closely with senior product leadership to continuously connect business outcomes to our AI technology strategy
• Be the technical expert, researching, evaluating, and implementing state-of-the-art technology in the AI space (open source, third party)
• Apply strong technical documentation and presentation skills to communicate architectural and design options at all levels, including to executive leadership.
• Grow a strong engineering culture – set and evangelize vision, facilitative leadership, attract and retain key talent. Talent steward for the engineering organization, mentor rising leaders

What’s great about the role:

• AI Native thinking
• Understands evaluation tools to validate and measure the accuracy of solutions
• High-level understanding of how AI models work, the different types of AI models that exist, and their pros and cons
• Understanding of the latest tools and technologies that apply AI to real-world applications

What we are looking for:

• 10+ years of experience designing complex distributed systems, management products, or business applications
• Full-stack development experience with AI technologies and tools; applying it to user experiences or backend solutions.
• Experience with AI technologies like SageMaker, Vertex, LangChain, Large Language Models, Prompt Engineering, DialogFlow, Python
• Experience with at least one of the following:
• Front-end technologies like React, Angular, SwiftUI (iOS), Kotlin (Android)
• Back-end technologies like Java, Typescript, Spring, Express (NodeJS)
• Prior working experience in a cloud computing environment like AWS or GCP is highly desired
• Prior experience working in teams that have built AI native applications for 1+ years
• BS or MS in Computer Science or related area, or equivalent experience

Benefits at Credit Karma includes:

• Medical and Dental Coverage
• Retirement Plan
• Commuter Benefits
• Wellness perks
• Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
• Education Perks
• Paid Gift Week in December

Pay Transparency Notice: Credit Karma’s mission of championing financial progress for all starts from within. That’s why we implemented role-based compensation, which ensures people who are in the same role receive the same pay with variations for geographic location only. It’s all part of a more comprehensive DEI strategy that helps level the playing field. The base salary for this role is $402,578, plus equity and benefits.

As a Senior Product Marketing Manager, you will be driving member adoption and engagement by delivering key go-to-market strategies and plans across our portfolio of financial wellness offerings, including credit monitoring and improvement, financial product marketplaces, and more. In this role, you will help grow Credit Karma’s primary banking product – Credit Karma Money*. 

*Banking services provided by MVB Bank, Inc., Member FDIC

You are well-versed in all aspects of marketing including audience insights, market analysis, competitive analysis, strategy creation, cross-functional team leadership and coordination, and program execution. You will report directly to the Associate Director of Product Marketing.

What you’ll do: 

• GTM strategy: Develop marketing strategies and launch plans to drive member adoption and business growth. This includes (but is not limited to) opportunity sizing, segmentation, targeting, positioning, messaging framework, and channel strategies
• Market, customer and competitive analysis: Analyze behavioral metrics, market/competitive data, business performance data and customer research to identify growth and improvement opportunities, in close partnership with research and analytics teams
• GTM plan and program execution: Collaborate with growth marketing, product, brand, and creative strategy teams to build and deliver on GTM plans that deliver on company goals and KPIs
• Product planning: Collaborate with product and research teams to influence product strategy and roadmap development
• Partnership and influence: Work with product and marketing teams to execute strategies and programs. Inspire action through data-driven insights (market research, testing plans, etc) 

What we are looking for:

• BA/BS with 8+ years of experience in product marketing at a consumer technology company; MBA highly preferred
• 2+ years in product marketing at a large B2C tech company 
• Strong experience in product marketing fundamentals: audience insights, competitive intelligence, segmentation, targeting, personas, positioning, messaging, acquisition and engagement marketing plan development, product discovery, and product launches
• Analytical and strategic: deep analytical skills, demonstrated ability to think strategically about complex issues and strong ability to develop insights and turn those into actions and initiatives that drive results
• Proven experience as a driver as well as a collaborator/influencer across strategic and tactical initiatives: able to think big but also to drive business outcomes

What we would like to see:

• Demonstrated experience collaborating and working with product, growth marketing, research, analytics, and creative teams
• Outstanding communication skills to present strategies effectively to senior leadership and cross-functional teams in both verbal and written formats. Strong ability to frame issues, drive appropriate analyses, and make clear, impactful recommendations
• Highly collaborative work style; able to collaborate and influence cross-functionally
• High ownership mentality with a strong willingness to roll up your sleeves while also being able to delegate effectively and lean on others
• High comfort working with ambiguity, able to anticipate and adapt to shifting priorities
• Problem solver mentality – self-motivated, execution-oriented, resourceful, able to think differently to unlock paths to progress
• Growth mindset
• Fintech and/or neobanking experience a plus

Benefits at Credit Karma includes:

• Medical and Dental Coverage
• Retirement Plan
• Commuter Benefits
• Wellness perks
• Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
• Education Perks
• Paid Gift Week in December

As a Senior Product Marketing Manager, you will be driving member adoption and engagement by delivering key go-to-market strategies and plans across our portfolio of financial wellness offerings, including credit monitoring and improvement, financial product marketplaces, and more. In this role, you will help grow Credit Karma’s primary banking product – Credit Karma Money*. 

*Banking services provided by MVB Bank, Inc., Member FDIC

You are well-versed in all aspects of marketing including audience insights, market analysis, competitive analysis, strategy creation, cross-functional team leadership and coordination, and program execution. You will report directly to the Associate Director of Product Marketing.

What you’ll do: 

• GTM strategy: Develop marketing strategies and launch plans to drive member adoption and business growth. This includes (but is not limited to) opportunity sizing, segmentation, targeting, positioning, messaging framework, and channel strategies
• Market, customer and competitive analysis: Analyze behavioral metrics, market/competitive data, business performance data and customer research to identify growth and improvement opportunities, in close partnership with research and analytics teams
• GTM plan and program execution: Collaborate with growth marketing, product, brand, and creative strategy teams to build and deliver on GTM plans that deliver on company goals and KPIs
• Product planning: Collaborate with product and research teams to influence product strategy and roadmap development
• Partnership and influence: Work with product and marketing teams to execute strategies and programs. Inspire action through data-driven insights (market research, testing plans, etc) 

What we are looking for:

• BA/BS with 8+ years of experience in product marketing at a consumer technology company; MBA highly preferred
• 2+ years in product marketing at a large B2C tech company 
• Strong experience in product marketing fundamentals: audience insights, competitive intelligence, segmentation, targeting, personas, positioning, messaging, acquisition and engagement marketing plan development, product discovery, and product launches
• Analytical and strategic: deep analytical skills, demonstrated ability to think strategically about complex issues and strong ability to develop insights and turn those into actions and initiatives that drive results
• Proven experience as a driver as well as a collaborator/influencer across strategic and tactical initiatives: able to think big but also to drive business outcomes

What we would like to see:

• Demonstrated experience collaborating and working with product, growth marketing, research, analytics, and creative teams
• Outstanding communication skills to present strategies effectively to senior leadership and cross-functional teams in both verbal and written formats. Strong ability to frame issues, drive appropriate analyses, and make clear, impactful recommendations
• Highly collaborative work style; able to collaborate and influence cross-functionally
• High ownership mentality with a strong willingness to roll up your sleeves while also being able to delegate effectively and lean on others
• High comfort working with ambiguity, able to anticipate and adapt to shifting priorities
• Problem solver mentality – self-motivated, execution-oriented, resourceful, able to think differently to unlock paths to progress
• Growth mindset
• Fintech and/or neobanking experience a plus

Pay Transparency Notice: 

Credit Karma’s mission of championing financial progress for all starts from within. That’s why we implemented role-based compensation, which ensures people who are in the same role receive the same pay with variations for geographic location only. It’s all part of a more comprehensive DEI strategy that helps level the playing field. The base salary range for this role is $195,000 – $225,000, plus equity and benefits. 

Benefits at Credit Karma includes:

• Medical and Dental Coverage
• Retirement Plan
• Commuter Benefits
• Wellness perks
• Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
• Education Perks
• Paid Gift Week in December

The paid growth marketing team at Credit Karma supports company growth by owning the strategy and execution of our marketing campaigns across a wide range of verticals and acquisition efforts. The team oversees testing and growth across paid search, programmatic and direct site buys/partnerships. As a Senior Growth Marketing Manager, you will own and scale paid search programs for Credit Karma’s auto insurance vertical. You’ll lead end-to-end growth strategy, campaign execution, testing, and optimization across major platforms like Google and Microsoft Ads. Additionally, you’ll help define how personalized, offsite offers are brought to life through paid channels, and will influence the company’s broader performance marketing roadmap.

What You Will Do:

• Lead Paid Search Strategy & Execution: Own Credit Karma’s auto insurance paid search accounts across platforms like Google Ads, Microsoft Ads, and other emerging engines. Drive performance by scaling campaigns efficiently and meeting ROAS and LTV goals.
• Innovate with Personalization & Experimentation: Develop, execute, and measure experiments (A/B, geo, audience segmentation) to deliver hyper-personalized experiences across the funnel.
• Collaborate Cross-Functionally: Partner with product marketing, analytics, partner success, and creative teams to deliver compelling messaging and drive member acquisition across all funnel stages.
• Drive Optimization Through Insights: Track and analyze campaign KPIs to identify trends and optimization levers. Own continuous testing and performance tuning to improve cost-efficiency and member engagement.
• Report and Influence: Present strategy, progress, and learnings to senior stakeholders, providing insights that influence paid marketing and broader growth initiatives.

What’s Great About the Role:

• High-Impact Ownership: You’ll be a key leader in scaling a critical growth channel from the ground up – driving performance in one of the most competitive and high-intent verticals: auto insurance.
• Innovative Marketing at Scale: Be at the forefront of delivering hyper-personalized financial products through paid media. This role directly supports cutting-edge initiatives to bring Credit Karma’s mission to life off-platform.
• Cross-Functional Collaboration: Work alongside some of the best minds in growth, creative, data science, and product marketing—gaining exposure to holistic marketing and product strategy.
• Visibility & Growth: This is a high-visibility role with direct exposure to senior leadership, and the outcomes of your work will have measurable business impact, shaping Credit Karma’s approach to member acquisition and engagement.

What we are looking for:

• Bachelor’s degree (MBA a plus)
• 5+ years in performance marketing with a strong focus on paid search
• 3+ years hands-on experience managing paid search campaigns (Google, Microsoft Ads)
• Proven track record of scaling paid media programs efficiently and meeting ROAS goals
• Experience in the auto insurance industry or a highly regulated vertical

What we would like to see:

• Exceptional communication skills with the ability to influence stakeholders from IC to VP level
• Strong mentorship skills and experience managing or coaching junior team members
• Proficient in performance analysis; experience with SQL or data tools (e.g. Looker, Tableau) is a plus
• Comfortable presenting strategy, findings, and forecasts to senior leadership

Benefits Include:

• Medical and Dental Coverage
• Retirement Plan
• Commuter Benefits
• Wellness perks
• Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
• Education Perks
• Paid Gift Week in December

The paid growth marketing team at Credit Karma supports company growth by owning the strategy and execution of our marketing campaigns across a wide range of verticals and acquisition efforts. The team oversees testing and growth across paid search, programmatic and direct site buys/partnerships. As a Senior Growth Marketing Manager, you will own and scale paid search programs for Credit Karma’s auto insurance vertical. You’ll lead end-to-end growth strategy, campaign execution, testing, and optimization across major platforms like Google and Microsoft Ads. Additionally, you’ll help define how personalized, offsite offers are brought to life through paid channels, and will influence the company’s broader performance marketing roadmap.

What You Will Do:

• Lead Paid Search Strategy & Execution: Own Credit Karma’s auto insurance paid search accounts across platforms like Google Ads, Microsoft Ads, and other emerging engines. Drive performance by scaling campaigns efficiently and meeting ROAS and LTV goals.
• Innovate with Personalization & Experimentation: Develop, execute, and measure experiments (A/B, geo, audience segmentation) to deliver hyper-personalized experiences across the funnel.
• Collaborate Cross-Functionally: Partner with product marketing, analytics, partner success, and creative teams to deliver compelling messaging and drive member acquisition across all funnel stages.
• Drive Optimization Through Insights: Track and analyze campaign KPIs to identify trends and optimization levers. Own continuous testing and performance tuning to improve cost-efficiency and member engagement.
• Report and Influence: Present strategy, progress, and learnings to senior stakeholders, providing insights that influence paid marketing and broader growth initiatives.

What’s Great About the Role:

• High-Impact Ownership: You’ll be a key leader in scaling a critical growth channel from the ground up – driving performance in one of the most competitive and high-intent verticals: auto insurance.
• Innovative Marketing at Scale: Be at the forefront of delivering hyper-personalized financial products through paid media. This role directly supports cutting-edge initiatives to bring Credit Karma’s mission to life off-platform.
• Cross-Functional Collaboration: Work alongside some of the best minds in growth, creative, data science, and product marketing—gaining exposure to holistic marketing and product strategy.
• Visibility & Growth: This is a high-visibility role with direct exposure to senior leadership, and the outcomes of your work will have measurable business impact, shaping Credit Karma’s approach to member acquisition and engagement.

What we are looking for:

• Bachelor’s degree (MBA a plus)
• 5+ years in performance marketing with a strong focus on paid search
• 3+ years hands-on experience managing paid search campaigns (Google, Microsoft Ads)
• Proven track record of scaling paid media programs efficiently and meeting ROAS goals
• Experience in the auto insurance industry or a highly regulated vertical

What we would like to see:

• Exceptional communication skills with the ability to influence stakeholders from IC to VP level
• Strong mentorship skills and experience managing or coaching junior team members
• Proficient in performance analysis; experience with SQL or data tools (e.g. Looker, Tableau) is a plus
• Comfortable presenting strategy, findings, and forecasts to senior leadership

Benefits Include:

• Medical and Dental Coverage
• Retirement Plan
• Commuter Benefits
• Wellness perks
• Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
• Education Perks
• Paid Gift Week in December

As a Senior Product Marketing Manager, you will be driving member adoption and engagement by delivering key go-to-market strategies and plans across our portfolio of financial wellness offerings, including credit monitoring and improvement, financial product marketplaces, and more. Specific initiatives will vary based on priority but some examples include increasing adoption and engagement for our Tax offerings, building GTM strategies for audience segments or portfolio offerings or building and driving GTM launches for our marketplace products.

You are well-versed in all aspects of marketing including audience insights, market analysis, competitive analysis, strategy creation, cross-functional team leadership and coordination, and program execution. You will report directly to the Associate Director, Product Marketing.

What you’ll do: 

• GTM strategy: Develop marketing strategies and launch plans to drive member adoption and business growth. This includes (but is not limited to) opportunity sizing, segmentation, targeting, positioning, messaging framework, and channel strategies
• Market, customer and competitive analysis: Analyze behavioral metrics, market/competitive data, business performance data and customer research to identify growth and improvement opportunities, in close partnership with research and analytics teams
• GTM plan and program execution: Collaborate with growth marketing, product, brand, and creative strategy teams to build and deliver on GTM plans that deliver on company goals and KPIs
• Product planning: Collaborate with product and research teams to influence product strategy and roadmap development
• Partnership and influence: Work with product and marketing teams to execute strategies and programs. Inspire action through data-driven insights (market research, testing plans, etc) 

What we are looking for:

• BA/BS with 8+ years of experience in product marketing at a consumer technology company; MBA highly preferred
• 2+ years in product marketing at a large B2C tech company 
• Strong experience in product marketing fundamentals: audience insights, competitive intelligence, segmentation, targeting, personas, positioning, messaging, acquisition and engagement marketing plan development, product discovery, and product launches
• Analytical and strategic: deep analytical skills, demonstrated ability to think strategically about complex issues and strong ability to develop insights and turn those into actions and initiatives that drive results
• Proven experience as a driver as well as a collaborator/influencer across strategic and tactical initiatives: able to think big but also to drive business outcomes

What we would like to see:

• Demonstrated experience collaborating and working with product, growth marketing, research, analytics, and creative teams
• Outstanding communication skills to present strategies effectively to senior leadership and cross-functional teams in both verbal and written formats. Strong ability to frame issues, drive appropriate analyses, and make clear, impactful recommendations
• Highly collaborative work style; able to collaborate and influence cross-functionally
• High ownership mentality with a strong willingness to roll up your sleeves while also being able to delegate effectively and lean on others
• High comfort working with ambiguity, able to anticipate and adapt to shifting priorities
• Problem solver mentality – self-motivated, execution-oriented, resourceful, able to think differently to unlock paths to progress
• Growth mindset
• Fintech and/or Tax experience a plus

Pay Transparency Notice: 

Credit Karma’s mission of championing financial progress for all starts from within. That’s why we implemented role-based compensation, which ensures people who are in the same role receive the same pay with variations for geographic location only. It’s all part of a more comprehensive DEI strategy that helps level the playing field. The base salary range for this role is $159,000 – $180,500, plus equity and benefits. 

Benefits at Credit Karma includes:

• Medical and Dental Coverage
• Retirement Plan
• Commuter Benefits
• Wellness perks
• Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
• Education Perks
• Paid Gift Week in December

As a Database Reliability Engineer, you will be instrumental in improving the reliability, performance and scale of Credit Karma’s database infrastructure. We have a distributed architecture utilizing MySQL & GCP for the delivery of our products. You’ll be working to improve and modernize these key systems, developing automation & tooling and taking our infrastructure to the next level. 

What the Job Entails:

• MySQL database administration, management and engineering using industry and community standards/tools. 
• Enhance developer velocity by leading the design and development of automation and self-service tooling.
• Preventing data loss using replication technologies and backups.
• Improving and developing our toolset for MySQL management systems.
• Implementing and improving our distributed database architecture in both Postgres and MySQL.
• Improving recovery time through automation and processes.
• Improving deployment processes through automation. 
• Part of the on-call team and rotation, helping resolve critical issues as quickly as possible. Maintaining an automation centric vision and incorporating SRE methodologies in an effort to increase reliability and decreasing toil.
• Provide support and knowhow to developers for GCP persistence tools, primarily Spanner
• Working with the team on all the above listed points and delegate appropriately

What’s great about the role:

• You will have the opportunity to contribute greatly to an extremely engineering-focused organization
• Your contributions will have a noticeable impact on our members as well as your fellow Karmanauts (that’s what we call ourselves)
• You will be involved in organizational efforts of continuous improvement to increase and ensure the reliability of Credit Karma
• You will get broad exposure to our full stack, consisting of desired and progressive technologies such as Spanner, MySQL, Terraform, Google Cloud Platform, etc..
• You will grow and learn and have fun doing it–it’s part of our culture
• And, of course, all those awesome company perks that you have probably already read about

Our Ideal Candidate:

• You have Experience with database administration, primarily using MySQL. Other RDB’s and Key value stores experience is also valued. Solid understanding of database system internals, and their impact on query and system performance.
• You have Experience working in production environments at scale, and want to improve our availability and performance.
• Writing scripts should come as second nature to you, and you should have experience with Python, Bash, Ruby, or Perl (we gravitate towards Python).
• We live in a dynamic world and systems often need change. You should have experience with a configuration management system like Puppet, Chef or Salt (we use Salt).
• You are proficient in communicating technical details using English, both verbally and written. 
• This position is part of a well established team, and you should be excited about working closely with everyone, as well as engineering stakeholders and developers. You are a team player and thrive in a tightly knitted team where everyone shares a common goal.
• Our infrastructure is based in the cloud and working in the cloud is slightly different. An ideal candidate would have experience with GCP and/or AWS.
• You possess an unwavering desire to learn. Our environment often has new challenges and we pioneer new technologies. You will explore and at times lead efforts researching, promoting and implementing these.

Pay Transparency Notice:

Credit Karma’s mission of championing financial progress for all starts from within. That’s why we implemented role-based compensation, which ensures people who are in the same role receive the same pay with variations for geographic location only. It’s all part of a more comprehensive DEI strategy that helps level the playing field. The base salary range for this role is $263,219, plus equity and benefits. 

Benefits at Credit Karma includes:

• Medical and Dental Coverage
• Retirement Plan
• Commuter Benefits
• Wellness perks
• Paid Time Off (Vacation, Sick, Baby Bonding, Cultural Observance, & More)
• Education Perks
• Paid Gift Week in December