Prime Visa and Amazon Visa

Prime Visa and Amazon Visa

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Prime Visa
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Customer reviews

4.2 out of 5 stars
4.2 out of 5
106,876 global ratings
Worst credit card experience as customer.
1 Star
Worst credit card experience as customer.
I applied for this card making sure my credit score was good enough to obtain it. I hate the feeling there are things out of my control so I studied all the requirements before sending the request. I'm a declared fan of all Amazon's products, this couldn't fail.After a few days I got a letter from Chase asking me for some details such as my SSN card and a proof of residence. Fair. During that day, I went to a Chase office in person to show all my papers, and they said "you're approved". Effectively, I got my card a week later. It came with a described list of all basic steps: how to activate it, sign in for online account, etc. Even my Amazon account automatically assigned this card as my default payment method. To make sure it was properly working, I bought a couple of stuffs on Amazon without using the $70 gift card. I thought "I can use the benefit later" and it worked as expected.Sounds like a nice story, right?Well, next day I tried to pay my lunch with my brand-new Amazon Prime Visa but it was rejected. I didn't pay much attention and I just called by the end of the day to Chase. Surprise was to hear they'd decided to close my card without immediate notice. In addition, they said they didn't have access to the actual reasons. They just said I had to wait seven to ten days for a letter with the reasons. I must be honest, I was totally upset with this situation and I thought to send this feedback right away. But, what is a good review without the whole story?Today I got the glorious letter. The reason? NOT ENOUGH CREDIT INFORMATION ON FILE.Really? Don't they have the chance to check this after asking me for my SSN, ID, creating a hard inquiry on my credit score, etc? Don't they have the chance to check this information BEFORE SENDING THE PHYSICAL CARD?I thought Chase + Amazon = best combination.Now, for the very first time, I cannot recommend an Amazon product.
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Top reviews from the United States

Abby
1.0 out of 5 stars Predatory interest policy - and I am a loan underwriter!
Reviewed in the United States on March 19, 2018
Style: Amazon Visa
This card has sneaky interest rate policies that you should be aware of prior to getting the card. I am a loan underwriter and credit analyst, so this experience was particularly irritating because I know exactly how credit cards work! I received my first statement and paid all but $25 (by accident, meant to pay in full) on time. So my carryover balance was $25, which I would expect to be charged interest for. However, on the next statement I see I have been charged interest for the full balance PLUS my new purchases, of which I was still within the grace period at that point. This happened again the following month. So I called Chase and was told that for this particular card, if you don't pay the balance in full they charge interest on the TOTAL balance - not the carry-over balance like most other credit cards, which in my case was $25 - PLUS they will forego the grace period on your current purchases! I told them I won't be using this card anymore, and that this is predatory. Beware, if you can't pay the balance in full by the due date each month, the interest you will be charged is not worth the rewards; you will wind up spending more on interest than you will receive back. My FICO is in the 800s and they are charging over 15% APR - with no grace period because of that $25 carryover the first month - so I imagine the average interest rate on this card is well over 20%. There are much better reward cards out there that don't practice usury.
96,942 people found this helpful
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Michael
4.0 out of 5 stars Great all-rounder
Reviewed in the United States on May 2, 2024
Style: Prime Visa
I use this card for daily expenses, Amazon purchases, and while traveling. It's a very versatile card that is directly integrated into your Amazon and Chase banking. And there are no foreign transaction fees.

There are a few catches though. You probably do not want to carry a balance on this card, as the rates are not great. Promotions are also very few and far between, but there is no annual fee, so you cannot expect much. Finally, read the small print for the cashbacks to make sure you get the full benefits.
3 people found this helpful
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Jorge Torres
1.0 out of 5 stars Worst credit card experience as customer.
Reviewed in the United States on February 12, 2019
Style: Prime Visa
I applied for this card making sure my credit score was good enough to obtain it. I hate the feeling there are things out of my control so I studied all the requirements before sending the request. I'm a declared fan of all Amazon's products, this couldn't fail.
After a few days I got a letter from Chase asking me for some details such as my SSN card and a proof of residence. Fair. During that day, I went to a Chase office in person to show all my papers, and they said "you're approved". Effectively, I got my card a week later. It came with a described list of all basic steps: how to activate it, sign in for online account, etc. Even my Amazon account automatically assigned this card as my default payment method. To make sure it was properly working, I bought a couple of stuffs on Amazon without using the $70 gift card. I thought "I can use the benefit later" and it worked as expected.

Sounds like a nice story, right?

Well, next day I tried to pay my lunch with my brand-new Amazon Prime Visa but it was rejected. I didn't pay much attention and I just called by the end of the day to Chase. Surprise was to hear they'd decided to close my card without immediate notice. In addition, they said they didn't have access to the actual reasons. They just said I had to wait seven to ten days for a letter with the reasons. I must be honest, I was totally upset with this situation and I thought to send this feedback right away. But, what is a good review without the whole story?

Today I got the glorious letter. The reason? NOT ENOUGH CREDIT INFORMATION ON FILE.

Really? Don't they have the chance to check this after asking me for my SSN, ID, creating a hard inquiry on my credit score, etc? Don't they have the chance to check this information BEFORE SENDING THE PHYSICAL CARD?

I thought Chase + Amazon = best combination.

Now, for the very first time, I cannot recommend an Amazon product.
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Jorge Torres
1.0 out of 5 stars Worst credit card experience as customer.
Reviewed in the United States on February 12, 2019
I applied for this card making sure my credit score was good enough to obtain it. I hate the feeling there are things out of my control so I studied all the requirements before sending the request. I'm a declared fan of all Amazon's products, this couldn't fail.
After a few days I got a letter from Chase asking me for some details such as my SSN card and a proof of residence. Fair. During that day, I went to a Chase office in person to show all my papers, and they said "you're approved". Effectively, I got my card a week later. It came with a described list of all basic steps: how to activate it, sign in for online account, etc. Even my Amazon account automatically assigned this card as my default payment method. To make sure it was properly working, I bought a couple of stuffs on Amazon without using the $70 gift card. I thought "I can use the benefit later" and it worked as expected.

Sounds like a nice story, right?

Well, next day I tried to pay my lunch with my brand-new Amazon Prime Visa but it was rejected. I didn't pay much attention and I just called by the end of the day to Chase. Surprise was to hear they'd decided to close my card without immediate notice. In addition, they said they didn't have access to the actual reasons. They just said I had to wait seven to ten days for a letter with the reasons. I must be honest, I was totally upset with this situation and I thought to send this feedback right away. But, what is a good review without the whole story?

Today I got the glorious letter. The reason? NOT ENOUGH CREDIT INFORMATION ON FILE.

Really? Don't they have the chance to check this after asking me for my SSN, ID, creating a hard inquiry on my credit score, etc? Don't they have the chance to check this information BEFORE SENDING THE PHYSICAL CARD?

I thought Chase + Amazon = best combination.

Now, for the very first time, I cannot recommend an Amazon product.
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65,946 people found this helpful
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Nate
4.0 out of 5 stars Better link to Amazon accounts needed
Reviewed in the United States on May 2, 2024
Style: Prime Visa
I like the card benefits overall. However I wish the card was better linked to Amazon accounts. I keep getting fraudulent charges to an Amazon service that is not something I’m subscribed to. Confirming a subscription is actually associated with the card holders Amazon account should be standard.
One person found this helpful
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Aimee Dietz
3.0 out of 5 stars Investigated my own fraud
Reviewed in the United States on April 25, 2024
Style: Prime Visa
I have this card because I use it on my purchases with Amazon. Usually all I use it for. When I had someone use my card information and make a purchase on my card, I wasn’t supported by Chase. Instead, I had to do my own investigation and submit a police report and once I “proved” it wasn’t me, it was credited back to my account. And this was all because the seller of the services said it was me and they verified it. That really hurt me as a customer. Also, it’s my highest % rate and I have 5 major credit cards. But I still like using it for Amazon purchases.
7 people found this helpful
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Mickey789
1.0 out of 5 stars Beware: I didn't carry a balance, I guess Chase wasn't making enough money, so they changed the rules
Reviewed in the United States on December 12, 2013
Style: Amazon Visa
I had the Amazon Rewards card from Chase years ago, from about 2005 to 2007. I was one of the very first Amazon Prime members. I used this card a LOT, loved getting the 3% back, and I never kept a balance on it. Then one day, Chase informed me that they would begin charging interest from the date of purchase rather than from the end of the statement cycle. In other words, they would be treating purchases as if they were a cash advance in terms of when interest applied. Mind you, I NEVER kept a balance on the card. I called someone at Chase in disbelief, saying, "It looks like you're charging me interest from the date of sale, unlike every other card on the planet." The customer service person simply said yes, that was true (no attempt to keep me). I immediately canceled.

I spent a lot with Amazon, apparently got too much in rewards (from Chase's perspective), and paid off my balance in full every month--so I guess Chase just wasn't making enough money. I noticed the $50 off the HDX promotion today, and I checked to see whether Amazon still sullied their reputation by associating with Chase. When I saw that they did, I had to write this review. Chase, you should be ashamed. I kept up my end of the deal, but I suppose you weren't making enough money on the fees you charge Amazon alone, so you changed the rules on me to try to squeeze out a few bucks. To this day, I will not consider a Chase card or Chase banking services.
52,315 people found this helpful
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