RoundPoint Mortgage Company Reviews

1.0 out of 5 stars
1 Review

From Borrowers in the last year

ADDITIONAL RATINGS YOU MIGHT FIND HELPFUL

Application Process

3 out of 5 stars

Customer Service

2 out of 5 stars

1 5
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1 star reviews (1) See All

These reviews were written by current and former borrowers in the last year.

Jul 28, 2017
Worst mortgage co./ rudest customer serv
Anonymous Borrower

Refinancing next week after only 1/2 a year. I sent in a mortgage payment early with correct month's payment slip and July payment written on the check. They applied the funds to June (to extra principal). I called to tell them that I did the same w/my other mortgage companies and EVERYONE else applied the early payment to the correct month. Now the paperwork is a mess and I have to go through the 6 months of payments to see if they correctly applied funds. Worst of all, the woman rep. was the RUDEST person ever. I think they do this on purpose because she seemed a bit too ready with her responses. Today I got a notice in the mail stating that I owe July payment and August with over $100 in late fees.. ALL FOR PAYING EARLY AS I WAS IN EUROPE FOR # WEEKS. Punished for their inability to read and paying on time!

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