The Carnival™ MasterCard® Reviews

Approval Odds

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1.0 out of 5 stars
1 Review

From Cardholders in the last year

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Application Process

3.5 out of 5 stars

Customer Service

2.5 out of 5 stars

1 5

These reviews were written by current and former cardholders in the last year.

Nov 15, 2016
Terrible customer service and high fees
samrae89 Cardholder

I had this card for the initial rewards which was great.  I assumed that I had this card under automatic payments like my other card with them and failed to check the account for a few months because I was extremely busy with work.  I later found out that this card was not under auto payments and had been accruing late fees.  I paid this card in full and afterwards an interest fee was charged to account, and since I had selected to pay the full balance did not check back.  Checking back 2 months later, I realized this interest charged had been added to my account after this full balance payment and was also accruing interest.  When I contacted the company again and spoke with a manger she informed me they had been contacting me via e-mail and that no phone call had been made but wasn't needed since they had been e-mailing me.  I consider this a poor attempt personally and the manager was very defensive.  I checked this e-mail afterwards, and there were no attempts to contact me to collect this late fee.  Overall, you can find much better rewards and customer service from just about an other company so stay away from Barclay.

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The Carnival™ MasterCard®