PNC Bank Reviews

1.5 out of 5 stars
24 Reviews

From Account Holders in the last year


Application Process

2.5 out of 5 stars

Customer Service

2 out of 5 stars

1.5 5

1 star reviews (19) See All

These reviews were written by current and former account holders in the last year.

Nov 23, 2017
One of the worst
Anonymous Account Holder

Two weeks later my check bounced without contact me for irregular signature. UNBELIEVABLE!!

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Oct 13, 2017
Fees and take no responsibility
Anonymous Account Holder

This bank take no responsibility for their actions.  I have been a customer since Strasburg National in the 1960's, Bank of Lancaster County after the buy out, and PNC up until October of 2017.  I have channelled 10's of thousands of dollars per year through this organization. I have never bounced a check or missed a payment of any type over the course of 45 years. I was hit with a charge last week that I could not get resolution on.  The main branch would not look into it or reverse the charge.  Unfortunately this is not a financial organization that I would recomend to anyone.  Try Fulton Bank for your local needs because it is truly a bank that cares about their customers.

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Oct 06, 2017
Frank246 Account Holder

Pnc charged me multiple times on a whole crap load of different things and now they’re trying to say that I am responsible for paying them $900 and I explained that it is very urgent that they fix it as I need to get gas to get to work TODAY and need food for my animals today or they’re going to starve and pnc customer support just says “and I understand that is frustrating but you’ll have to wait until it post in a few days and then call back to see what we can do and won’t do anything with out me agreeing that if they don’t fix it I have to pay in full so I obviously declined. I am switching banks as soon as this is resolved!

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Sep 20, 2017
Customer service argues with clients
Anonymous Account Holder

Don't bank here

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Sep 16, 2017
Awful customer service
Anonymous Account Holder

My loan was purchased a year ago and PNC is the worst company I have ever worked with. Customer service does not incldue mortgage loans on the weekend. Unable to access my account. DO NOT USE PNC FOR MORTGAGE SERVICES.

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