RateGenius Reviews

4.7 out of 5 stars
522 Reviews

From Borrowers in the last year


Application Process

4.5 out of 5 stars

Customer Service

4.5 out of 5 stars

4.5 5

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Most Helpful Positive Review

Jul 31, 2018
Reekel Borrower

The process was not that easy for us. It took almost 2 weeks to finalize the paperwork. Every time we thought we were finished we either filled out something wrong, didn’t sign in the correct part, or skipped over something. Some of the directions were confusing. Though we are very satisfied with our refinance, it was not easy at all. A lot of emails and phone calls too. But, overall, we are happy with the refinance!

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Most Helpful Negative Review

Jan 03, 2019
disappointing out dated bank
RicoD54 Borrower

So the new bank that rate genius recommend is so antiquated they can't take your payment online. Only via a wire transfer or over the phone, both of which cost me extra money every time I make a payment. I would not have chosed this bank had this been disclosed to me upfront. I should have known better than to use an online service like this for my financial needs. 

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These reviews were written by current and former borrowers in the last year.

May 23, 2019
Quick and easy.
CM2019 Borrower

They helped me refinance my auto loan and got me an even better rate than I could have imagined.

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May 21, 2019
Jay0917 Borrower

Easy process, great comunications was completed with in a few days.

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May 21, 2019
Saved me money
mjharbert Borrower

Very helpful. Loan officer answered any and all my questions. Saved me $100 a month on my auto-loan.

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