I had never refinanced an auto loan before but I thought I could get a better rate and potentially shorter term so decided to try it. Process was very smooth and I was able to get a much better rate. I was contacted quickly and assigned a representative to work with - Rick put together a few loan options for me and I picked the one best suited to my needs. He prepared very clear instuctions on the paperwork and guided me through the process. I would highliy recommend.
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Most Helpful Negative Review
So the new bank that rate genius recommend is so antiquated they can't take your payment online. Only via a wire transfer or over the phone, both of which cost me extra money every time I make a payment. I would not have chosed this bank had this been disclosed to me upfront. I should have known better than to use an online service like this for my financial needs.